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Fragrance Hotel - Emerald

20 Lorong 6 Geylang, Geylang, Singapore 399174 (Show on map)

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Hotel Area: Geylang Number of Rooms: 126

Recent customer reviews

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Pleasant

6.9

based on
4149 reviews

Value for Money
7.6
Location
6.9
Staff Performance
6.8
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.0
Food/Dining
5.8
All reviews (4149)
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Mohd N. Business travelers Malaysia, December 17, 2012
Nice room and good location

Near eating places
6.3
Nice room but rather small. Good for short stay while doing business. Lot of facilities around.
Atiqah M. Couples Singapore, December 17, 2012
Receptionist was very rude

Nothing
3.7
Had a very hard time checking into the hotel. Do not even bother. The person who were in charge so stuck up as if the hotel he works in is a 5 star hotel. then went up to hotel, the shower tap was dripping with water. i wanted to bring up the matter but just to lazy to face that male receptionist.
Su L. Couples Malaysia, December 16, 2012
Great Hotel- New but Small

Cheap
5.7
this hotel is quite new and the rooms are comfortable and clean. i would defifinelty stay again
Nor H. Couples Singapore, December 15, 2012
Nice hotel.

Cleanliness.
8.3
The hotel is nice, clean, nice view from the room. The receptionist is very polite and helpful.
Kok L. Business travelers Malaysia, December 15, 2012
Budget hotel and clean

Clean
7
This is a budget hotel. No complain. Nice customer service. Clean but air-cond not cold. Overall Im fine with it.
Edmond C. Families with older children Australia, December 14, 2012
Very sssssmall room

24 hour food around
4.7
Booked 3 family rooms but only given 2, staff managed to provide a roller bed but have to sleep with feet under the desk. Rooms were not sound proof so you can hear every single word out in the corridor, especially in the morning when people are busy checking out. There were 24 hours food along the street and many varieties to choose from.
Nor H. Couples Singapore, December 14, 2012
Nice hotel.

Clean.
8.3
The hotel is nice, clean, nice view from the room. The receptionist is very polite and helpful.
Katherine L. Couples Malaysia, December 11, 2012
Great location to food, yet not to MRT

Average room, with small little cockroaches
6.7
The hotel is a bit far from Kallang MRT station, at approximate of 10 to 15 mins walk distance. Hotel room is small yet seems nice with good condition. But during the second day of our stay, many small little cockroaches start coming out. And staff was very willingly to change room for us, and the second room is nice without any cockroaches, thus, request room changing if you got room number. Hotel is very convenient for food, with approximate of 3mins walk distance, you could reach the place with lots of restaurant and convenience store.
Nagendren P. Families with young children Sri Lanka, December 10, 2012
Great location but small rooms

good value for money for Singapore
8
It was an enjoyable stay, clean and spacious room and good location. The staffs are very friendly. I would definitely choose this hotel again. This hotel was good value for money for Singapore. Also, after you check out, you can still store your luggage at the concierge. The view from the room is okay. the room interior is kind of old and plain. nothing to talk about regarding the room interior. This hotel is very clean, with great customer service. Access to the rest of Singapore is easy with the adjacent MRT station and cabs.
Buntharik S. Groups Thailand, December 10, 2012
Even notice late check-in, room isn't kept for you

Have many food around hotel
5.3
Bad experience with check-in even we have already gone to hotel at noon to deposit luggage and also confirm that we will return to check-in late. After we return, we found that there is no room for us and we were moved our booking to other hotel.

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Customer Reviews - Fragrance Hotel - Emerald, Singapore

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