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Fragrance Hotel - Riverside

20 Hong Kong Street, Clarke Quay / Riverside, Singapore 059663 (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 101

Recent customer reviews

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Good

7.2

based on
3411 reviews

Value for Money
6.8
Location
8.7
Staff Performance
6.8
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.2
Food/Dining
5.8
All reviews (3411)
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Heejoo C. Groups Singapore, September 16, 2013
Nice in general, but the room was too small

close to the center, easy to find, kind staff
7
Nice in general, but the room was too small Close to the center and MRT station, easy to find, kind staff
Kah H. Couples Malaysia, September 16, 2013
A great holiday with a great hotel

Good Location, Clean room and friendly staff
7.7
Great! Peaceful and relaxing. The staff were all very attentive and nice. The hotel is just a walking distance to the public transport so it's very convenient.
Jen N. Solo travelers Malaysia, September 15, 2013
Was comfortable and easy access

Next to a 7-eleven, which is good. Fast internet, and clean
7.7
Was comfortable and staff were very friendly and helpful.
Marianne G. Couples Philippines, September 15, 2013
Fragrance Hotel Riverside is near to everything.

clean, friendly staff and near to malls and dining venues.
8
In general, we are satisfied with the service of the Fragrance Hotel Riverside staff and the cleanliness of the place.
Welkie W. Families with young children Indonesia, September 14, 2013
just ok

Location,nothing else
8
Could be better if there was free wifi,they charged $10 for 24hrs, $1 for internet,but sadly computers are really slow,nothing good but location,just step away from central mall/clarke quay mrt, walk distance to chinatown
Gordon L. Couples Canada, September 14, 2013
The Best "Budget" Hotel in Singapore

Location, Price, Staff
8.3
Having stayed here 2x before this was my 3rd time returning. I am of the mind that in Singapore if you don't go 5 star you should go 3 star as the 4 star hotels are all of average quality and high price. This is the best 3 star hotel in Singapore and the best of the Fragrance Chain (I have stayed in others). It is clean, has an excellent location within 3 min walk to the SMRT (mass transit), 3 min walk to Clarke Quay (restaurants and bars), and is on a quiet side street. All of Singapore is safe so even if you are a single female, this hotel is for you. We got upgraded to a larger room, but even the smaller ones are good for a couple nights. Its clean with all the amenities you need on a budget and even has a pool (which I have only seen and never used). Staff are nice and attentive, internet is 10SG for 24hours (not bad as some places charge much more, but free in the lobby of the hotel if you like). If you are on a budget (slightly higher than backpacker, you can get this hotel as a deal) and for me to have my own room, tv with cable, and air con this is the best place.
Noor S. Couples Singapore, September 13, 2013
nice and friendly staff

clean room, near to mrt and friendly staff
7.7
Its affordable. Nice ambience. Clean room. Near to ammenities. The minus point is only the pillows.. pillows are too soft
Rosi P. Groups Indonesia, September 12, 2013
maybe

Clean, good location, staff performance good
7.7
Kuwayama A. Business travelers Japan, September 12, 2013
so bad place and need to change other location

just for back packer place and shower woom is so so tiny and really surprised
2
when I try to check in they said that air codition break etc ,so I need to chaneg other location then I accept because they apologize and up-grade etc.. but room is so small and shower room is so so so surprised small this hotel is just for backpacker and students place..not like business man and family.. just pay 20% more and stay good hotel is better... I won't come back like this worst hotel
Terry B. Couples United Kingdom, September 12, 2013
Good not Great

Suituation, Pool, Staff
7.3
Superior room, certainly was not. Tiny, upgraded for an extra $20 a night to a room with a wardrobe and fridge. Should have read the small print on Hotels site as no free wi fi if not booked direct. another $10 a day. Breakfast was fine if you liked all your food lukewarm,still cannot work out how they managed to serve just barely warm poached eggs. However the hotel and room was spotless and all the staff a delight and less that 5 mins from the MRT.

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Customer Reviews - Fragrance Hotel - Riverside, Singapore

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