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Fragrance Hotel - Riverside

20 Hong Kong Street, Clarke Quay / Riverside, Singapore 059663 (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 101

Recent customer reviews

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Good

7.2

based on
3395 reviews

Value for Money
6.9
Location
8.7
Staff Performance
6.8
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.2
Food/Dining
5.8
All reviews (3395)
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Lisa I. Groups Indonesia, August 15, 2013
Good location but small room hotel

Near to Clarke Quay Riverside, the shopping centre, near to MRTstation.
5.3
Winata H. Families with young children Indonesia, August 15, 2013
Clean Budget Hotel

clean room, near to public transport, near entertainment area
6
Walking distance to Clarke Quay and MRT. Clean room but small
Or M. Couples Singapore, August 14, 2013
Good

Pricing, Design and location
7.3
No fridge and hairdryer wire was too short. Poor network in hotel.
Tham P. Couples Malaysia, August 14, 2013
Amazing

Near to mrt, clean room, friendly staff.
8
The stay in fragrance hotel was great.. They offer us to upgrade our room to executive by additional SGD20 per nite include breakfast or wifi.. 5mins to Clarke Quay mrt station..
Oi Y. Groups Hong Kong, August 14, 2013
Within 5 min walk to MRT & Clarke Quay

Cheap, Great Location, Friendly Staff
7.7
The location of the hotel is great. Within 5 minutes walk, you can get to MRT station, The Central (Shoppinh Mall) and Clarke Quay. The staffs are friendly with great smile. I felt welcomed. In general, my stay was great but there are 2 things for improvements. Firstly, I got upgraded by paying SG$20 to get breakfast. However, the staff wasn't clear to me that the breakfast in either Indian or Malaysian style (no western food). Besides, I was told by a staff that the ferry pier (to Bintan Island) is next to the MRT station. I only found out the pier is at least 10mins (by taxi) away from the MRT station. Luckily I didnt miss the ferry. The communication skill of the staff can be better!
Valentin M. Couples France, August 14, 2013
Too expensive

Clean room, nice staff
6.7
the room was way too small for this pice. no windows and room very humid. Only way to dry up the room was too use the air co but the the rom is too cold so either everything wet or freezing cold. you have about 40cm around the bed to walk around and thats pretty much the size of the room, no free internet. it really doesn't worth it
Agus B. Business travelers Indonesia, August 14, 2013
Clean and Nice hotel, but too small

Good location, clean, nice customer service
8.7
It is good hotel, good location, easy to be find with MRT and bus, near to marketplace and china town.
Soo L. Business travelers Malaysia, August 14, 2013
economy

location, budget and clean
5.7
hotel located in central. is a budget hotel the room is small without window. there is only 2 cardparks available.
Prof R. Couples India, August 13, 2013
just Ok only.

enticing frgrace everywhere in the hotel, good swimming pool, easy access to public transport
7
Stay was just comfortable, nothing much to comment .
Greg K. Solo travelers New Zealand, August 13, 2013
Worst Hotel stay ever.

Close to Metro and shopping center.
6.3
The staff were friendly and courteous. Unfrtunately the other guests were not. The walls and doors are paper thin, so I spent until 12.00 midnight hearing guests shouting accross the rooms and slamming doors. They started again at 4.00am. Also the breakfast choice is terrible. I and most of the other guests seated left without ordering and asked for a refund.

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Customer Reviews - Fragrance Hotel - Riverside, Singapore

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