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Fragrance Hotel - Riverside

20 Hong Kong Street, Clarke Quay / Riverside, Singapore 059663 (Show on map)

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Area: Clarke Quay / Riverside Number of Rooms: 101

Recent customer reviews

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Good

7.2

based on
3867 reviews

Value for Money
6.9
Location
8.7
Staff Performance
7.0
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.1
Food/Dining
5.8
All reviews (3867)
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Armel C. Business travelers Philippines, February 4, 2014
Perfect for travellers with limited budget.

Clean hotel, polite staff, great location.
6.7
Good. Just a few minutes away from Clarke Quay MRT station & Clarke Quay Central Mall.
Linda M. Solo travelers Singapore, February 4, 2014
Never again

Nothing.
4.3
This is the worse hotel I have stayed in ever. There was no hot water, which was fine since Singapore is a tropical country. After sucking up the lack of hot water, I came out of my shower to find that the hair dryer is faulty! There was no directory on the phone in the hotel room so I had to go all the way downstairs with my dripping wet hair to ask for a hair dryer. And surprise! They don't have a spare one since all their hair dryers are connected to the drawers so they don't have a portable one. They couldn't fix the hot water and dryer in my room so I had to move into a new room and pack and unpack all over again. By that time my hair was dry from the hair cond in the room. There is also no fridge and no safe in the room.
Xiao Q. Couples China, February 4, 2014
The room is really small, and terribly smelled

nothing, not really recommended
3.7
Actually i just want to leave as early as possible. no refrigerator in the room.
Vui N. Groups Malaysia, February 4, 2014
Nice budget hotel

Good location, Easily accessible, comfortable on budget
7.3
Satisfied
Nick S. Groups United Kingdom, February 3, 2014
Rooms without windows but the location is great

Internet Speed
4.7
Adequate for a one night stay. If staying longer then we'd choose somewhere else. Plus, the 5 SG dollar for 24 hours access to wifi is a complete rip off, even when the download speed is 18mbps. The rooms don't have any windows, but the hotel is a 10 min walk to a mall that has restaurants, coffee shops and stores. And behind the mall is the river and the MRT station, so you can pretty get to anywhere within 20 minutes or so.
Gordon L. Couples Canada, February 3, 2014
Good hotel if you are on a budget

Location, Price, Cleanliness
8
This is a good budget hotel that is right at the Clarke Quay MRT. The rooms are small, but clean, TV has limited channels, but is that what you are there for? Staff are nice and helpful. You need to pay for the wifi, but its reasonable, there is a 7-11 next door that has everything you need and across the road is Clarke Quay where you want to eat, drink, and sight see. All in all a good hotel for the price. I have recommended this to friends travelling to Singapore trying to save a bit of money.
Gordon L. Couples Canada, February 2, 2014
Good hotel if you are on a budget

Location, Price, Cleanliness
8
This is a good budget hotel that is right at the Clarke Quay MRT. The rooms are small, but clean, TV has limited channels, but is that what you are there for? Staff are nice and helpful. You need to pay for the wifi, but its reasonable, there is a 7-11 next door that has everything you need and across the road is Clarke Quay where you want to eat, drink, and sight see. All in all a good hotel for the price. I have recommended this to friends travelling to Singapore trying to save a bit of money.
Felix B. Couples Indonesia, February 2, 2014
Value For Money

reasonable price, clean but small, basic facility
8
Fransiska A. Solo travelers Indonesia, February 2, 2014
Excellent

Design, views, services
10
The hotel is okay. The room is clean and neatly. The condition is okay. Not bad at all
Alda A. Families with older children Indonesia, February 1, 2014
Maintaining its quality

Easy access to public transportation, value of money, close to shop-dine area
7
It was the 3rd times we stayed in this hotel, and they managed to maintain their quality. But i think they need to renew their towels since some of them have already turned its original colour should be.

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Customer Reviews - Fragrance Hotel - Riverside, Singapore

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