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Fragrance Hotel - Rose

263 Balestier Road, Novena / Balestier, Singapore (Show on map)

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Area: Novena / Balestier Number of Rooms: 68
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
39 reviews

Value for Money
7.8
Location
7.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
6.7
Food/Dining
5.5
All reviews (39)
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Tuyet N. Couples Vietnam, May 11, 2015
feedback for fragrance hotel

location, convenience, nice staffs
7.7
Convenience to go to town
Lotte E. Couples Netherlands, May 10, 2015
Like sleeping in an ashtray

Staff, own bathroom and promotional price
5.7
Room was small (normal for Singapore) but with ensuite bathroom (luxury for Singapore in any hotel under €100 per night). Bed was comfy, airconditioning nice and quiet, small free mineral water bottles supplied every day and complementary wifi. BUT.... I cannot understand how a hotel that has just been renovated can already smell this bad. We spend very little time in the room because every time we entered we felt like entering an ashtray. Staff was very apologetic about it and brought an air purifying device which helped for about an hour after which the smell was back. So I won't be going back and I would definitely not be willing to pay more than the promotional rate.
Silvin R. Couples Philippines, May 10, 2015
good location terrible smell

location
5.3
Room smells like ashtray and dirty.I asked for a non-smoking room. Should improve the ventilation system.can hear voices of people chatting outside.but location is great, the staffs are friendly.
E L. Couples Singapore, May 9, 2015
overall stay ok

Food, Staff, Cleanliness
7.7
Xiaoling Z. Couples China, May 8, 2015
Not bab

staff is helpful
8.3
Good
Lizcel H. Couples Philippines, May 8, 2015
maybe it is better if u can add drawer for cloths,

location,cleanliness,staff
8.7
Haidhir R. Solo travelers Singapore, May 5, 2015
renovation not fully completed

cheap traveling
7
we had a staycation and choose this hotel as it is very new renovated. here are some points which you might consider BEFORE staying. 1) Renovation is going on progress yet on saturday, (drilling , hammering) still can be heard while sleeping, at 9am & 1.30pm 2) service crew is very very new. they knows nothing! even don't know how to handle complain on renovation. yet can even heard their background talking to his colleague. "eh! how ah, got complain?" this is my genuine feedback
Fang Y. Couples Malaysia, May 3, 2015
Good location

Location, value for money and room condition
6
The hotel is easily accessible by bus. The room is considered quite clean, probably due to the hotel has just undergone a renovation.
Teh B. Families with young children Malaysia, May 2, 2015
new

clean, good location, friendly staff
8
Anandharajan S. Groups India, May 2, 2015
Convenience

location, economical and value for money
6.3

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