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Fragrance Hotel - Ruby

10 Lorong 20 Geylang, Geylang, Singapore 398 730 (Show on map)

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Area: Geylang Number of Rooms: 168
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
4979 reviews

Value for Money
7.5
Location
6.8
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
6.9
Food/Dining
5.5
All reviews (4979)
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Michael A. Couples Philippines, September 3, 2013
Affordable

Near train station, affordable, near good/cheap hawkers center
6
We arrived at the hotel around 12nn and was advised by the staff that check-in time for customers who booked at Agoda is 3pm and regular customers can already check-in at 12nn. This was really frustrating as we were just advised to wait until 3pm. We also have our bags and can't leave it in the hotel as their baggage area is full. Since we already want to roam around we decided to talk to the staff again to explore other options to check-in already and leave our bags. We were advised that we can upgrade our room by paying an additional 10 dollars per night so we can check-in already. I paid the extra fee so we can check-in already but once we entered the room it was very disappointing paying for an upgraded room with everything basic and as if it was the same room we actually booked for.
Hans L. Solo travelers Indonesia, September 3, 2013
Not as my expectation

the staff was really friendly, location near a bus stop, and near a local restaurant
6
well first i was delighted for the fast check in. and i did not get an extra charge for the early check in. but i found my first room has some dust and the phone was not working. but they kindly change my room. the room dont have a safety box nor a refrigerator. the tv channel has few option. and need some procedure to enjoy a nice bath with hot water.
Matthew C. Business travelers Australia, September 3, 2013
Convenient and good value

Value, Local Restaurants, not far from MRT
6.7
No real complains except would be better if room included free wifi
Novin L. Couples Indonesia, September 2, 2013
Cheap but bad conditions

easy access to: bus or MRT station, food centre, nightlife
5
The negative: The room was very small, i ordered 2 single bed and they gave me 1 queen bed, ceiling so short, floor was sticky. The benefits: Easy access to MRT station, bus stop, food centre, fruit market,low/cheaper price.
Teguh W. Couples Indonesia, September 1, 2013
The best budget hotel at Singapore

Location, room, hospitality service of hotel's staffs
7
The best thing of this hotel is it's location and the price. It's the budget hotel that have the strategic location and comfort room, 10 minutes from Aljunied MRT Station, and very closer with the Bus stop, local restaurant, and mini market
Sengguan L. Solo travelers Malaysia, September 1, 2013
Did like the street service girl crowd arounlobby

Price, location, transport.
7.3
Pleasant, near local food stores, easy to get transport. The only negative thing is, the street call girl crowded around lobby to use the wifi.
Kwok K. Couples Singapore, September 1, 2013
value for money - clean comfy n hassle free

clean n comfortable, security n lastly 24 hr dining available within walking distance with many varieties too.
9
only annoyance was the low water pressure shower in rm 619. Also water heater not functioning properly ie water not hot enough. Otherwise I have had a pleasant stay. Definitely coming back. in fact I already booked a room in 2 weeks.
Syamsudin Z. Groups Indonesia, September 1, 2013
nice in value cost

comfort, clean, friendly
9
Thien H. Couples Vietnam, September 1, 2013
Nice hotel, good service

Budgeted hotel, good service, good staff
7.7
We have a great time here, the staffs are very supportive & friendly. Hotel is nearby the shopping centers and sightseeing, trasportation means so easy to move. Will recommend this hotel to friends.
Panyawat S. Families with older children Thailand, September 1, 2013
clean room , good hotel but bad location

ba location for woman
6
review from internet , but the location is not good for woman

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