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Good 6.9
Based on 5753 reviews

Recent customer comments

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Good



based on 5753 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.8
  • Location 6.9
  • Room Comfort/Standard 7.0
  • Staff Performance 7.1
  • Value for Money 7.5
  • Food/Dining 5.5

7.3 merie H.
Indonesia
August 16, 2013
clean room
clean room, small room
it near restaurant, quick check in and check out. near bus stop.

2.7 LIM S.
Malaysia
August 16, 2013
Wouldn't stayed at this hotel again
Poor location, room was too small
Everything not good about this hotel. Room was too small even though on Family triple room. Very disappointed.

4 Lynica D.
United States
August 14, 2013
bed is for people average 160cm.
lots of local food around
Bed was too short for my husband that is 6 ft tall, legs hanging out of bed. Very small room and bathroom. At red light district, not suitable for family. Bought 2 nights, only used it for less than 10 hours and checked out.

6 Sun C.
Malaysia
August 14, 2013
cheap rate, easy to go airport
good location, nice food nearby, clean
quite clean, we only stay one night because we need to go airport in the early morning, nice food around, not bad.

6.3 Chiew T.
Malaysia
August 14, 2013
Nice location, easy access to city
Location, cleanliness, convenient
Other than its location in red light district, others are acceptable.

6.3 Giovanni C.
Philippines
August 13, 2013
Red Light District Hotel
Cheap, Hassle Free and comfortable bed
I simply wanted to have a good night sleep after a very tiring training. Spend 2 nights at this hotel. It's a hotel in a red light district. A lot of Indians around. If you want to experience a different side of singapore then this hotel is for you. Very affordable. The only turn off is the location of the subway station. It's a 10-15 mins walk from the hotel.

6 Kyle B.
Canada
August 13, 2013
Okay Hotel, Poor Location
Great Staff
The hotel was in a very dodgy part of town, to get to it from the MRT station I had to walk through an area filled with "Adult" entertainment, street peddlers that tried to trip me and a sidewalk that broke a wheel on my suitcase. The hotel was very plain, my room was adequately furnished but the shower water was lukewarm at best and not cold. The free wifi is only in the lobby. The one upside is the staff is very attentive and friendly. I got what I paid for in the room; however, I would never pay the rack rate for this hotel (199SGD).

6 Kyle B.
Canada
August 13, 2013
Okay Hotel, Poor Location
Friendly Staff
The hotel was in a very dodgy part of town, to get to it from the MRT station I had to walk through an area filled with "Adult" entertainment, street peddlers that tried to trip me and a sidewalk that broke a wheel on my suitcase. The hotel was very plain, my room was adequately furnished but the shower water was lukewarm at best and not cold. The free wifi is only in the lobby. The one upside is the staff is very attentive and friendly. I got what I paid for in the room; however, I would never pay the rack rate for this hotel (199SGD).

8.3 Worley P.
Philippines
August 13, 2013
Value for Money
location, staff and cleanliness
It wasnt my first time to stay at Fragrance Ruby. I have to say that the service of the staff has improved a lot. I really like the newly refurbished rooms. Much much better from before. I like the modern look. Keep it up! Will definitely stay here when I return to Singapore.

6.7 Daniel E.
Indonesia
August 13, 2013
a wonderful journey
nice staff, indonesian spoken, clean and comfort hotel
i found a nice place to stay, i already stayed there for the third time but this time i doesn't get free upgrade room. it's quite small but nice room to stay, they got a nice dine in the side way of the hotel. the best hainan chicken rice if you look for a nice meal. just ask the front desk or just go out from hotel and turn left twice and you'll see a uncle selling some chicken rice for SGD 3.