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Good 6.9
Based on 5754 reviews

Recent customer comments

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based on 5754 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.8
  • Location 6.9
  • Room Comfort/Standard 7.0
  • Staff Performance 7.1
  • Value for Money 7.5
  • Food/Dining 5.5

7.3 Daniel B.
United States
July 04, 2013
1-night stay before flight
clean, comfortable
check in was easy. geylang area was not the ideal part of singapore but this hotel was like an oasis. polished, clean, friendly. we were upgraded to a larger room - about normal size for asian standards. we would stay here again because of the nice facilities and clean atmosphere. good value booking with agoda.

5.3 walter V.
July 03, 2013
The hotel was fully booked and AGODA didnt help !!
Hotel was fully booked !I had to move to another Fragance hotel and was charged extra fee for the walk in rate. Agoda didnt help at all to correct there mistake !!
I stayed in another Fragance hotel in the same area since the "RUBY" was fully booked. the hotel was old, no breakfast, no bar and no possibilities to get a bottle of water !! the staff send me out to the next supermarket. If you walk out of the hotel you find the Singapore RED LIGHT bars with girls all over the place. Dont stay there with family and kids. The WIFI isnt included in the room rate they charged 6.-S$ for 2 hrs internet.In the near you can find basic chinese restaurants where you can eat.

5.7 EDI R.
July 03, 2013
Nice hotel but the room is too small.
Good location, clean room & nice staffs
We stayed in family deluxe room for just 1 night. The room is clean but to small for 3 persons. This hotel is not suitable for family that have children due to its location in Geylang area that famous as red district.

8 alan A.
July 03, 2013
everything one would want or need
clean room good bed fully helpful staff in a most interesting part of Singapore
no problems the hotel provides every thing a budget conscious traveller would desire and much improved on previous stays the refurbish is of high quality

10 lau S.
July 03, 2013
nit time got 24 hours. coffee. shop g good for ngo
the sfaff is friendly. and all is new. internet fast. but three got. a staff is super rude to sev customer
pls take note one of the staff. is super rude he against me many time ,i do call uo to their company did chat with his manager, and the manager same as him super rude cos i did complain. him, end up he say guy is gogood staff, so kindly let their boss notice ir, i still come Ruby is cos there got a staff he sev super, cos i offen book Ruby hotel for relex , staff see me walking in he will give me a smiling face and he will. say hi u r welcome and he kn which floor i want and which room i like is cos for his super good. sev tat y i keeping booking Ruby if not him i won't go there cos the other sfaff is super rude and their company manager same with him too pls look into it thk got a staff can be a manager. post cos he handed customer sev is super nice

6 Jonathan B.
United States
July 02, 2013
Okay during the day, Questionable at Night
Food, Location, Cheap

5.7 Jonathan B.
United States
July 02, 2013
Good for a sleep but dont stay all day
Location, Good Food, Cheap

5.7 Jonathan B.
United States
July 02, 2013
Good for a sleep but stay all day
Cheap, Easy to find Transportation, Good food

7.3 Rakesh H.
United Kingdom
July 02, 2013
Easy transportation nearby.
Easy transportation nearby. Lots of interesting food places close by. Try the Hawker Centre close by.

4 Tan M.
July 01, 2013
Budget room
Great location, clean room,