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Recent customer comments

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Good



based on 5717 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.5
  • Location 6.9
  • Room Comfort/Standard 7.0
  • Staff Performance 7.0
  • Value for Money 7.5
  • Food/Dining 5.5

4.7 Alex O.
Canada
May 01, 2015
OK. Internet access is horrible.
Proximity to MRT station, price, service

7.7 chanissa T.
Thailand
April 29, 2015
quality better than price
staff room location
the price is appropriate with the hotel. Room is clean,location is near MRT. Moreover the staff is friendly. I will go back again. But the tv wifi should fix, it is too slow to watch movie.

8 sirintorn P.
Thailand
April 29, 2015
add value for this hotel
1.service 2.pleace 3.wifi
no problem

4.3 andy K.
Indonesia
May 30, 2015
a night for transit
decent hotel. not family friendly
would have chosen other better hotels with just a little more top up. not family friendly as it is located in the heart of the red-light district. food around the area is local coffee shop style selling local meals.

6 supawan I.
Thailand
May 15, 2015
single bed room is super small
single bed room is super small but can request to change to 2 beds on another day
single bed room is super small but can request to change to 2 beds on another day... a bit far from mrt ... but cheap

8.7 CRISTINA P.
Philippines
April 27, 2015
A pleasant stay at Fragrance Hotel Ruby
friendly very accommodating staff,clean comfy room
good

9 Frank B.
Australia
April 27, 2015
great stay
loved the functionality of the small room. it was comfortable, clean and quiet, all one needs after a day in the city.
The check in was smooth and friendly. When we reported that the tv didn't work and also the soap dispenser was not dispensing, someone attended straight away. The tv was fixed quickly, but we had to use our own back up soap. The geylang area, though being the red light district of Singapore, has charm and has retained the feel of the old Singapore, and it feels safe. We always enjoy our stay there. Another bonus is the proximity to airport and all attractions of the city. Would stay here again.

7.3 Michelle D.
Philippines
April 28, 2015
Near the mrt
Value for money
Staff was very accommodating, room was quite small but it's very clean..

7.7 Tatsu N.
Japan
May 11, 2015
Good Location
Good location and staff, clean
Clean and good staff, but a bit far from MRT Station.

9.7 tri S.
Indonesia
April 27, 2015
need improve for housekeeper &flr 8's attitude
Price,Lication,Cleanliness
I always happy to stay @Fragrances.But this time i got little bit dissapointment with one of the Gousekeeper @ floor 8.Need more improvement for attitude,more polite to guest and more greeting. Other than that ...overall is recommended...as usual..❤️