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Good 6.9
Based on 5836 reviews

Recent customer comments

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Good



based on 5836 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.8
  • Location 6.9
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 7.5
  • Food/Dining 5.5
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winnie K.
Malaysia
July 01, 2015
Standard hotel with budget limit
hair dryer provided, toilet is clean walking distance with MRT station

Bea G.
Philippines
June 30, 2015
A bit small
Clean, near the mrt and nice bed

Ruzila A.
Singapore
June 30, 2015
Pleasant stay
cosy rooms, strong aircon, accomodative
Have been very accomodative in term of fast room service. Staffs very friendly. Hotel located withing walking distance to bus stops, local eateries, supermarkets & etc.

Ruamporn S.
Thailand
June 29, 2015
Small room but clean
Small room, Clean, Easy for bus transferring
Small room (only bed then wall), but clean. Necessary stuffs are OK (Shower cabs, dental kits, big box of shower cream, glasses, coffee & tea, hair dryer, 2 pillows per person, towels). Easy for bus transferring. A bit far from MRT Aljunied station (700m) if there is bag trolling. Easy to find food.

Wiwi M.
Indonesia
June 28, 2015
two stars hotel with good location
location, location and location

Mei L.
Singapore
June 26, 2015
Very nice hotel with polite staff
Polite staff, modern room design
Very nice and clean hotel. Polite staff. Love the modern design of the hotel.

Khairol S.
Malaysia
June 24, 2015
one happy stay
staff frendliness
Everything was very perfect, the staff greeted us upon arrival, check in process was very quick and our room was very nice. Just maybe we were not so lucky, the fire alarm rang (not sure why) when we were checking out + raining outside. The staff also helped us to get a taxi to the MRT station. Overall we are still very happy with our stay.

Chin L.
Malaysia
June 23, 2015
Good location
Good location, good food and clean rooms

Jin C.
Malaysia
June 22, 2015
Location is the highlight
Location staff and the cleanliness
This was the first time we stayed in Fragrance Ruby. Overall was a nice and pleasant stay. The hotel room is quite bigger compare to others 2 stars hotel nearby. The cleanliness of the hotel also quite better. Their rooms and toilets were clean enough. The bed linen was comfortable not so hard. But the air-condition was really freeze even we made it only 22 degree. The hotel staff were very helpful to answer our questions and willing to assist us when we need help. Especially the front desk staff was very polite. They always greet hotel guest with a smile. The hotel location was superb just located at a busy street was very easy for guests to travel around. Beside the hotel there was a small cafe / restaurant offer good food with very reasonable price. Thumbs up!

Evelyn P.
Singapore
June 22, 2015
Pleasant
Location, food,staff
Location, food,staff. Good