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Fragrance Hotel - Ruby

10 Lorong 20 Geylang, Geylang, Singapore 398 730 (Show on map)

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Area: Geylang Number of Rooms: 168
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

from 5125 reviews

Value for Money
7.5
Location
6.8
Staff Performance
7.0
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
6.9
Food/Dining
5.5
All reviews (5125)
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Janette R. Groups Philippines, December 1, 2013
a great hotel in a hinky location

very clean, good staff, good value for money
8.3
This hotel is very good (surprisingly for me!). A real gem in the middle of the red light district of Geylang. One of the cheapest hotels in Singapore, it was a pleasant surprise that everything in this hotel was really good. Very pleasant and helpful staff, squeaky clean rooms (quite small but well worth the money you're paying for it), free WiFi and computers for public use in the lobby, decent WiFi in the rooms (it was not free though - 10SGD for 24 hours). It's a bit far from the main Singapore tourist spots, but still accessible from nearby Aljunied MRT station which is a 10-minute walk away. The only catch is that the houses across the street from the hotel are all brothels (you can tell from the big red house numbers), and from afternoon going into the evening the street is filled with girls plying their trade. But they won't bother you - just go about your business and they will go about with theirs. Definitely do not get this hotel if you are travelling with kids. But if you're travelling as a couple or as a group of adults, the hotel itself is one of the best choices for staying in Singapore on a budget. It's much better in many aspects than some hotels in the main city that cost twice as much, really, and with much more polite and eager-to-assist staff than most budget hotels. Highly recommended!
Van P. Groups Vietnam, December 1, 2013
very clean, good staff, good value for money

Cheap - Good Location - Easy Access
7.3
I stay in Ruby Hotel in 4 days,Close to the bus stop, Clean, Staff were Helpfull
Candra B. Couples Indonesia, November 30, 2013
Cheap Hotel in a Good Location

Cheap - Good Location - Easy Access
6.3
Suddenly i booked this hotel 3 days before arriving singapore bcoz when i compare to any hotel, fragrance ruby offer good deals than the other. This hotel located in a pretty good location, close to the MRT station also the bus stop. Even the hotel in a red light district area but thats not a big deal, all is safe. Many food stall comes with many cullinary dishes here.
Joyce A. Groups Philippines, November 30, 2013
nice stay

staffs were accomodating
8
though it's located in red district compared to other location this is much better.
Budy S. Groups Indonesia, November 30, 2013
Clean n cheap room

Many food around
9.3
Mohamad R. Couples Singapore, November 29, 2013
wonderful and affordable hotel to stay

android tv ( executive room ), air cond superb, clean toilet.
9
Endah W. Families with young children Indonesia, November 28, 2013
the location is very messy

Clean
5.3
Rina Y. Business travelers Indonesia, November 28, 2013
clean room and friendly staff

room oke, clean room and friendly staff
5.7
hotel is oke, 15 minutes walk to mrt, room is clean and staff is friendly
Kah S. Solo travelers Malaysia, November 26, 2013
Budget and Clean

Clean, Newly renovated, Budget.
8
It's probably one of the cheapest hotel in singapore i'd say. Staff were alright. But i was checked in quite late. Had to wait till 3.30pm only could i check in, even thou i was already there at 2oclock.
Jean-Marc M. Couples Belgium, November 26, 2013
Rooms too small, walls very dirty, no service

OK if traveler willing to take the subway every day to visit the city. Beside that, nothing positive.
4.3
We stayed in a so called "executive room", the best category, and cannot imagine how much worse our stay would have been in a lower category: - we wasted lot of time trying to organize ourselves every day in such a small room, with no space for luggage and no cabinet; - the walls were disgusting, full of stains and scratches. We asked reception every morning to have them cleaned. We were told it would be done but it was never; - shower also too small and no gutter; - no service at all beside room cleaning. We asked for hangers when we arrived and had to go down to reception to pick them up; - the reception only gives one key card per room. Since the key card is also needed to take the elevator going up, one has to ask for help to return to the room (if another person remained in the room).

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Customer Reviews - Fragrance Hotel - Ruby, Singapore

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