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Fragrance Hotel - Ruby

10 Lorong 20 Geylang, Geylang, Singapore 398 730 (Show on map)

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Area: Geylang Number of Rooms: 168
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
4728 reviews

Value for Money
7.5
Location
6.8
Staff Performance
6.9
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
6.9
Food/Dining
5.5
All reviews (4728)
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Jocelyn D. Groups Poland, January 28, 2015
memorable stay

value for money, cleanliness, accessible
10
very comfortable
Anna L. Families with young children Philippines, January 26, 2015
Unfriendly staff

Good commute. Near food and grocery area
4.7
Our stay is pleasant though it became unpleasant because on the staff named Sheila. She is rude and very impolite and would hang up the reception phone when we called to ask questions.
Anna L. Couples Philippines, January 26, 2015
Bad customer service

Near MRT. Near to hawker centers
4.3
The staff is not that initiative in providing the complimentary wifi to customers and guests. Staff is rude and not polite and the food we requested to be left in the fridge has gone missing. Bad customer service.
Paul F. Solo travelers United States of America, January 24, 2015
Good hotel

Clean room, elevator, location.
8.7
They forgot my wake-up call. The CPU was very slow. Other than that, I was very satisfied.
Zenaida S. Families with older children Philippines, January 23, 2015
satisfactory

rate, cleanliness and staff
10
satisfactory. we intend to use agoda services in the future
Lim Y. Couples Malaysia, January 23, 2015
Very comfortable hotel with good location

location, clean, lobby
7
Very comfortable hotel with good location
Gunawan S. Families with older children Indonesia, January 20, 2015
wifi coupon are not good
6
This customer has only rated this hotel and has not submitted any comments.
Georges G. Business travelers Switzerland, January 19, 2015
The location is not bad
4
The staff is clearly under-performing, just incredible. It was my second stay in this hotel after a bad firs experience. It was the last. The room was also not clean, hairs everywhere, including in the cups.
Marmah M. Families with older children Australia, January 19, 2015
Staff n cleanliness are great

Friendly staff, clean n cheap
6.3
Staff n cleanliness are great... But not near to red light district ... Not good for children to see
Chan P. Families with young children Malaysia, January 18, 2015
Clean and cozy

1. not far from the MRT. 2.Clean & Fresh inside the room. 3. Staff very friendly & nice.
8
Rooms a little big small, but clean & cozy.

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Customer Reviews - Fragrance Hotel - Ruby, Singapore

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