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Frangipani Fine Arts Hotel

Street 178, Doun Penh, Phnom Penh, Cambodia (Show on map)

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Area: Doun Penh Number of Rooms: 21

Recent customer reviews

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Excellent

8.2

based on
800 reviews

577 reviews in English

Value for Money
8.1
Location
8.5
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.1
All reviews (800)
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Jonathan L. Business travelers United Kingdom, January 9, 2016
A hotel which needs a overhaul

Location and friendly staff.
5.3
Decided to stay at Frangipani based on the many positive reviews. However I felt the hotel was rather disappointing and didn't match the standards of many others of the same price bracket in Phnom Penh. The hotel rooms are in need of repair, walls need repainted many, bedroom furniture was stained or broken, fridge was dirty and so was the bathroom. However this ha no bad reflection on the staff. The staff were generally good, and made a concerted effort to make our staff comfortable. Especially Mr Sinath. If it wasn't for him and his charm, Frangipani would for us have been a dull 6 days. one negative, all the rooms face a courtyard. The courtyard which has the only restaurant/ cafe can be noisy especially in the morning at breakfast. Our room was on the 2nd floor and I was awaken by guests at 6.30am when they were having their breakfast. Due to the courtyard being small and the rooms (3levels) surrounding the yard, this seems to magnify any noise.
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Andrew I. Solo travelers Australia, January 9, 2016
Holiday

Location, courtyard & room size
7.7
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Wei H. Business travelers Taiwan, December 29, 2015
It's alright

Staff
8
Normal, average
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David F. Business travelers United States of America, December 16, 2015
Stayed there often; staff is wonderful

helpful eager staff, location and garden
9
Always good to have a warm welcome back. Very good coffee makes it a good place to meet.
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Tammy C. Business travelers Australia, December 10, 2015
Fantastic

Fantastic
8.7
Great hotel , great staff , rooms are lovely Beds are like rocks
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Tammy C. Business travelers Australia, November 27, 2015
Staff and service fantastic

Staff , staff and staff , they were all so lovely
10
Very comfortable, home away from home They could have more choices on breakfast menu But every thing else fantastic
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Andrew L. Solo travelers Malaysia, November 27, 2015
Dormitory than a Hotel
4.3
For the Smoker please avoid the Frangipani Hotels, you will be fine if they found you smoking in the room. Strictly no visitor is allow in the guest room.
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Koen D. Solo travelers Belgium, November 18, 2015
Comfortabe stay with central location

One member of staff was extremely friendly while the others very much kept their distance; the room was spacious and clean; breakfast was served correctly
6.7
The hotel hasa great location but is only accessible through a small lane, which makes it extremely difficult to find, even for locals. Due to its location inside a housing block it gives a closed-in (and a higher levels, even claustrophic) feeling. The landscapeing on the ground floor makes up for a lot.
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Panan T. Solo travelers Thailand, September 17, 2015
2nd time to stay here- all good!

location, friendly staff, nice environment
7.7
Stayed at this hotel for the 2nd time. As good as the first time with no complaints. Staff were very warm, friendly and helpful as ever. Will be booking again.
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Stephen G. Business travelers United States of America, September 14, 2015
Hidden Gem. Good place to stay

Ambiance, Location, Price
8.7
Fantastic! Much better than comparable hotels in PP (ex la libraries, the quay, etc) in that $30-60 price range. I've stayed at a lot of hotels in PP and this is the best value.
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