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Frangipani Villa Hotel

#603, Wat Bo Street, Salakormreuk Commune, Siem Reap Central Area, Siem Reap, Cambodia (Show on map)

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Area: Siem Reap Central Area Number of Rooms: 51
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
876 reviews

Value for Money
8.4
Location
8.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.5
Food/Dining
7.5
All reviews (876)
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Regina M. Groups Switzerland, November 12, 2014
Expected better

The location was great, Staff generally friendly.
5.3
The stay was pretty poor. We had booked two rooms, One room was fine, the other had mould covering the ceiling of the bathroom. The rooms got serviced differently everyday, sometimes we got all the towels etc sometimes we didn't. There was construction going on at the hotel which we were not informed of when making the booking or when checking in. We got to find out at 0700 in the morning when it started. I went to breakfast and seen a sign saying it was not supposed to start until 0900, when I told reception they said they would call and tell them to stop. But I still heard the noise while having breakfast at 0830. The breakfast was average, toaster only worked on one side, staff were very slow to fill up anything, coffee, cups etc. When goin to pay the bill at the end of the stay, the amount was added up wrong twice, then we were told to wait and they would come and get us with a completed bill, 1/2 hr later nothing had happened. It was very unprofessional. Over all I was not impressed with the hotel and will definitely not stay there again.
Mark K. Couples United States of America, November 11, 2014
under construction but helpful staff

Good pool good location helpful staff
8
First night was worrisome. Elevator died on the way to the room and the top of the lift (a makeshift plastic cover) fell on my head as the elevator jerked as the power died. We were briefly worried because the alarm and phone were not working, but we were not stuck long. The water in the room would not stay warm, it would go cold or very hot. The staff realized this was a problem and upgrade us to a deluxe room. I had accidentally booked the wrong date to stay and agoda/ the hotel cleared the problem and I did not have to pay again.
Ken L. Couples Malaysia, November 10, 2014
Good hotel with nice location

good hotel, nice location with good price
8.3
It was okay, the only drawbacks is that beside the builings there's some contruction works makes it a but noisy on the afternnon
Geeta R. Couples United Kingdom, November 10, 2014
Great hotel

Staff, pool and breakfasts
9
We stayed for 5 nights and were very happy with the staff and facilities. The room was a little small but very adequate. Pool was a good size and nice place to relax after visiting Angkor Wat. Breakfast choice was great. Although a little out of town we enjoyed the walk in the evenings to Pub Street. I would recommend this hotel highly.
Siewgood W. Couples Malaysia, November 8, 2014
overrated

Location and design.. that's about it.
7.3
Average.. felt like I got exactly what I paid for, didn't feel any satisfaction because of that. That air con failed to cool the room half the time. That's it.. this hotel is definitely overrated..
Debbie N. Couples Australia, November 5, 2014
Hotel was clean and basic. Poor air conditioning.

Location price
7.7
Angela G. Solo travelers Brazil, November 3, 2014
Charming stay in Siem Reap

Staff, facilities
9.3
We had the most charming experience at the Frangipani. The rooms are beautifully decorated, the hotel is very pretty, the staff is very kind and attentive and the massage at the spa is simply divine! Would definetely be staying here again should I ever find myself back in Siem Reap.
Michael P. Solo travelers Australia, October 29, 2014
A very comfortable hotel

Staff, cleanliness, breakfast
8.7
Fine
Kien K. Families with young children Malaysia, October 25, 2014
good location and clean

good location, clean and friendly staff
6
nice and pleasant
Roger B. Solo travelers New Zealand, October 9, 2014
Great value hotel

Great staff. Good rooms. Good breakfast.
9.3
This was my first stay at this lovely hotel. It is clean, good rooms, nice pool and good wi-fi. The staff are very pleasant and helpful. It is in a convenient position not far from the night market. The rooms are decorated nicely and the bathroom is well equipped.

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