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Excellent 8.1
Based on 21 reviews

Recent customer comments

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Excellent



based on 21 reviews
  • Hotel Condition/Cleanliness 8.5
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 8.3
  • Food/Dining 7.0

Gina S.
New Zealand
July 18, 2013
Relaxing, comfortable, full of character and charm
Staff, surroundings, options
I shared a room with a friend/colleague to attend an international conference in the South Bank. We were able to treat the facility as if it were home. It had a great kitchen, a balcony for our room with a lovely view; our room was well laid out and the bathroom had a magnificent old bath; the boutique charm was fascinating and the proprietor, Bernadette was just wonderful in helping with problems!

Nipapna P.
Thailand
June 06, 2013
horrible hotel I ve ever been
History, location and exciting
the hotel is just a big old house which has been renovate to be the bouteque hotel. the floor is wood, so when other customers walked and talked I could hear the noice and it disturbed me at night and the evironment within the hotel made me scare. there are many old pictures of peeple who uesed to live there in the past and I could assume that those people passed way for long time already.

Jillian G.
Australia
April 11, 2013
The Franklin was an unexpected gem.
the view, the bed, the pool
it was fascinating, just wished i could have stayed longer.

Anne H.
Australia
March 22, 2012
A whole lot of whimsy
Beautiful artefacts, magnificent view; pool room, many spaces to relax, High tea
we were delighted by the beautiful ambience of franklin villa. business partners bernadette and lainey are friendly and charming hosts. a lot of thought has gone into creating an atmosphere of a bygone era. the white room was very roomy. the only drawback was that bathroom was across the hall, the shower was over a hip bath (a falls risk) and all the bedrooms were upstairs. however the bathroom was for the exclusive use of the white room and it was magnificently decorated. on sundays bernadette and lainey host a high tea which we purchased tickets for. it was a delightful treat which we extended by adjourning to the pool room to play billiards. a memorable weekend.

Ayman Q.
Saudi Arabia
March 04, 2012
Close to Brisbain convention center
quiet and looks historical building
I staied there 3 nights that was great time for me and the place close to brisbain convention center it is just 10 minuts walk which I want to be. The problem with this hotel I just meet the people in the front disk only once which is not good at all. In addtion, It is a bit far from CBD and restaurants

Elisabeth G.
Austria
April 15, 2013
Very individualistic experience
gratis internet, individuelle Gestaltung, Balkon
Super! Individuell gestaltete Raeume in einer alten aus Holz gebauten Villa. Grosser Balkon mit super Blick auf die Stadt. Kueche toll ausgetattet fuer Selbstversorgungs

weili W.
Taiwan
April 15, 2013
熱心的主人舒適的房間
房間美麗而且舒適、充滿復古風情,浴室乾淨整潔,主人超熱心,幫我們上網搜尋並提供交通的建議(即使我們是在復活節假期入住的),步行就可以到熱鬧的南岸公園,很方便!

Guang L.
China
November 01, 2015
去了之后有些失望
1. 早餐很地道;2. 有冰箱可以使用;3. 有浴缸
这栋别墅大概有四层的样子,最下面的一层是主人的居住区域,旅客并不允许进入。一层是客厅厨房和活动室,二层有三间客房,不太清楚三层的情况。因为房子比较久了,家具装修并不是很棒,因为去开会,基本只是去睡觉,所以并没有觉得有很舒服。屋子之间的隔音效果不是很好,有时候会听到其他屋子的动静。

Nicole C.
Taiwan
August 11, 2014
員工友善
飯店系統請加強
希望改善系統問題,此次住宿六晚,搬了三房間。 入住第一晚被告知系統有問題,無法入住原預訂的房間,剛好當晚有其他空房,被安排到其他的房間。住宿當中無法助速在同一間房,又搬了兩次房間。最後一晚,被告知因系統問題已無空房,飯店服務人員改訂其他飯店,又再搬了一次。 非常的麻煩和不方便。希望能改進。

Nicole C.
Taiwan
August 11, 2014
員工友善
住房服務需加強
希望改善系統問題,此次住宿六晚,搬了三房間。 入住第一晚被告知系統有問題,無法入住原預訂的房間,剛好當晚有其他空房,被安排到其他的房間。住宿當中無法助速在同一間房,又搬了兩次房間。最後一晚,被告知因系統問題已無空房,飯店服務人員改訂其他飯店,又再搬了一次。 非常的麻煩和不方便。希望能改進。