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Excellent 8.5
Based on 3576 reviews

Recent customer comments

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Excellent



based on 3576 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

7 Melvyn L.
Malaysia
April 17, 2014
Quite ok..but breakfast is vanilla
Location, facilities, easy access to good restaurants
Staff a bit slow, laundry service was extremely slow for a 5 star hotel, and breakfast spread was rly sad.. I like the sauna/Jacuzzi place and there was wii to play. Room was apartment style..so you can actually cook as they provide pots and plates and other utensils.

9.3 SARAH M.
Australia
April 17, 2014
highly recommended, service and cleanliness was A+
Room, staff & location
Excellent, room was fabulous, staff were friendly and helpful. Would stay here again in a heartbeat!

8.3 lien S.
Singapore
April 17, 2014
very comfortable
Comfortable room, wifi, convenient,
Thanks for upgraded me to studio, huge and comfortable room, convenient surrounding with food, entertainment and shopping. Real fun.

8 QI S.
China
April 16, 2014
Spacious Room and Close to nightlife
Size, cleanliness and location
Very comfortable. I enjoyed its proximity to CBD and nightlife, as well as a great walk-in closet.

8 bee T.
Singapore
April 15, 2014
Convenient and clean hotel
Location, friendly and cleanliness
Very good. The hotel upgraded my room and we enjoyed the short stay in this hotel with great location.

8.7 Mark P.
Australia
April 15, 2014
A Great Place to Stay.
Great location, fantastic value for money and the rooms are well setup.
Nothing major to complain about. Good service when required. Dealing with taxi drivers organized by the concierge was about the only challenge until I worked out their ways for pricing if you were not going off the meter. 40RM per hour, pretty reasonable.

10 Adam J.
New Zealand
April 14, 2014
Relaxing and exciting all roles into one.
Location,comfort and facilities
It was great. Very welcoming and comfortable. The rooms were spacious and it was very hard to leave!

9 BUSLI B.
Indonesia
April 13, 2014
Nice big studio room, clean and comfort for stay
Clean room, comfotable bed, good gym facilities
I found the location is located centrally in KLCC, the hotel is clean and comfortable, nice big studio room. Complete gym equipment. Not much choices of foods nearby.

9.3 Raja N.
Singapore
April 11, 2014
Beyond our expectations.
The location was great, and the service was impeccable and the buffet breakfast was not too bad.
We were upgraded to a one bedroom upon arrival as they ran out of the studio rooms. The service as impeccable and so smooth during check-in and check-out. We will definitely come back to stay here again next time we are back in KL.

10 Gregor M.
Australia
April 11, 2014
Excellent
Amenities, staff and location
High standard of rooms and excellent amenities