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Excellent 8.5
Based on 3578 reviews

Recent customer comments

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based on 3578 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

9 Rebecca S.
February 20, 2014
great stay, enjoyable, will surely come back
good location, luxury at its finest yet affordable, worth the value of money
for whatever issue and concerns i brought up to their staff, reception, they gladly accommodate and entertain then solve and attend to our needs. Thanks to you Fraser, for making my stay a truly memorable one.

9 Bonnie I.
February 20, 2014
Comfortable bed and room. Nice staff. Good location
The is so comfortable that we stay in the room most of time. Highly recommend!!

7.7 Sheau K.
February 20, 2014
great stay
mattress, swimming pool, garden in the sky
Trendy & modern decor with a good quality of mattress. Infinity pool & zacuzzi are the added bonus for the stay. A strategic location is suitable for nightlife amd entertainment. The only disappointment is less variety of restaurants and food within Fraser Place.

9 Kah N.
February 20, 2014
Good friendly staff and great location.
Location, nearby bars and restaurants.
This was my business trip and the most important was it is centrally located surrounded by food chain, bars and shopping mall. Breakfast could be better as there were not a lot to choose from if you are staying there for 3 to 5 days.

8.3 Phoebe D.
February 19, 2014
Highly recommended hotel!
Location, Wi-Fi and room
Perfect vacation in KL! Didnt go wrong with choosing this hotel. Will definitely choose FraserPlace again!

8.3 Ryan C.
February 19, 2014
second visit. will go back again.
quiet. centralized. spacious.
Second time staying there. Feels at home... Very near to KLCC and Entertainment

6.7 Henny M.
February 19, 2014
Spacious room and located near bars
Great location, great facilities and spacious room
* Check in and check out process took way too long * Elevator was slow, this is especially problematic during the morning hours when guests checks out on the 2nd floor and going for breakfast on the 1st floor. * We had a problem logging in to the wifi network and it took 2 phone calls and a few hours to get it sorted. * The room was really spacious and good design but the bathroom layout made the while floor when taking a shower. * The hotel have complete facilities of steam, sauna, 24 hours gym, swimming pool and laundromat.

8.3 Nandita V.
United States
February 19, 2014
comfortable and convenient
nice rooms, spa, location
We had a very comfortable stay- luxurious rooms, convenient location to sights and transport.

9.7 Esequiel S.
United States
February 19, 2014
Walking distance to Petronas Towers and KL Towers
Location, large rooms, comfortable beds
Our stay was nice and relaxing. The hotel is more like an apartment. The rooms have living rooms and bedrooms with large bathrooms. Very near walking distance to the big sites in KL. Some nice restaurants in the vicinity. Some bars just a minutes walk away that have some live bands and plenty of entertainment to view. You can get lucky if you try, but it will cost you. Had a great 3 day stay in KL.

8.3 Adrian P.
February 18, 2014
Clean Comfortable Room
Clean, Fast Wifi, Centrally Located
Check-in - Fast 15mins Room - Clean Strong water pressure Air-con - Strong House Keeping - terrible. Wifi - Fast Check-out - Fast 5 mins