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Excellent 8.5
Based on 3595 reviews

Recent customer comments

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based on 3595 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

norsurianie S.
February 19, 2016
Nice stay
Nice room.value for money.good location
Everything was good.

Michael A.
February 18, 2016
Comfortable, good location, great facilities
1) Facilities - pool, gym, coin laundromat 2) location - close to twin towers, bus stops, monorail 3) Nice clean large comfortable room
Very pleasant stay. Staff were friendly and helpful. Gym is well equipped with machines and free weights. Pool is outside on the 18th floor and while the water is warm there isn't much shade and it's noisy from nearby ventilation equipment. We used the pool after 6:00 PM after the sun had gone down. Our room was large and clean with a fridge, toaster, coffee maker, microwave and kitchen sink. Bathroom was great with bath and shower. Internet was reasonable but a bit slow at times. There is a laundromat where you can wash your clothes for 10 MYR and dry them for another 10 MYR. It's only a few minutes away from the free bus (green line) that circulates around KL or from a monorail stop. I would definitely stay there again.

Ziv Z.
Hong Kong
February 18, 2016
The hotels are notoriously slow, the staff are okay, but overall, this place is NOT worth the price. There isn't MUCH to do in KL, and this place is around the corner from the few things that ARE available. Nevertheless, I won't stay here again.

Albert T.
February 17, 2016
Great location and facilities
The hotel is centrally located and in walking distance to many attraction places and restaurants. Moreover, it was a safe and quiet hotel for those who are looking for leisure and peace.

Shannon S.
United States
February 16, 2016
Great value in a great location
I was planning to stay at a more expensive hotel in KLCC but then a friend booked her room at Fraser Place so I changed mine as well. I'm really glad I did. The hotel was really nice -- clean, modern room with good facilities. The location was fabulous. It was a 10 minute walk to the Petronas Towers. Two shopping malls close by. Great location for a morning run.

Vivi B.
February 14, 2016
clean, comfortable... but the swimming pool it to small... maybee bigger its good
The staff it very good... and kindly ... the reception respon its good and fast check in and check out ...

motaz M.
February 12, 2016
very good stay
location, room condition
check in - check out is okay, telephone was not working on the room , the worst thing is the lift , you will take long time to go up and down . otherwise, room is very good actually a studio , location fantastic in middle of everything. no Food menu this was bad, swimming pool has a good view from roof. overall nice stay with a high value for money.

William C.
February 11, 2016
Serviced apartment with superb location and comfy room/bed
Location is superb, bed is comfortable. daily cleaning of the apartment and refill of mineral water. bathroom comes with bathtub and my daughter loves it. Breakfast is average and is halal (please do not expect to have bacon for breakfast). I was looking for nasi lemak throughout my 3 nights stay but no luck. maybe can consider include nasi lemak as one of the items since it is local delicacies. I personally likes the 24 hours gym, in case you can't sleep at night.

Nas K.
February 10, 2016
Still a wise choice
I've stayed at fraser place kl for number of visits. Always feel well-accommodated and location wise, situated the middle of klcc and bukit bintang. Nearest metro raja chulan is 100 metres away. The room is clean as always and the bed is very comfy. Only the concern is, the house keeping quality has dipped slightly. Certain areas of my room was left unclean and the sleep robe was not hanged properly. The breakfast menu need to be improved as well. It's been the same for the longest time. Other than that, the brand fraser still remain intact.

Rogayah D.
February 09, 2016
Good location & food
Living hall a bit small. Should have toilet for both rooms instead.