Back to hotel info

Excellent 8.5
Based on 3653 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 3653 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.2

Hui S. from Singapore
Business travelers
Stayed 2 nights in March 2015
Comfortable & convenient
comfortable, clean & convenient
Stay was enjoyable, however travel at peak hours will require advanced planning. Location is near to cafe and restaurants.
Reviewed February 29, 2016

Ravi R. from India
Couples
Stayed 3 nights in February 2016
Everything Perfect except for the lift
1. At a very good location 2. Good staff 3. Better rooms
Great.
Reviewed February 28, 2016

MOHD L. from Malaysia
Couples
Stayed one night in February 2016
Pools to small
Pools design is just nice but need to improve on rhe size.
Reviewed February 21, 2016

norsurianie S. from Malaysia
Families with young children
Stayed one night in February 2016
Nice stay
Nice room.value for money.good location
Everything was good.
Reviewed February 19, 2016

Michael A. from Canada
Couples
Stayed 6 nights in February 2016
Comfortable, good location, great facilities
1) Facilities - pool, gym, coin laundromat 2) location - close to twin towers, bus stops, monorail 3) Nice clean large comfortable room
Very pleasant stay. Staff were friendly and helpful. Gym is well equipped with machines and free weights. Pool is outside on the 18th floor and while the water is warm there isn't much shade and it's noisy from nearby ventilation equipment. We used the pool after 6:00 PM after the sun had gone down. Our room was large and clean with a fridge, toaster, coffee maker, microwave and kitchen sink. Bathroom was great with bath and shower. Internet was reasonable but a bit slow at times. There is a laundromat where you can wash your clothes for 10 MYR and dry them for another 10 MYR. It's only a few minutes away from the free bus (green line) that circulates around KL or from a monorail stop. I would definitely stay there again.
Reviewed February 18, 2016

Ziv Z. from Hong Kong
Couples
Stayed 3 nights in January 2016
Okay, SKIP THE BREAKFAST
The hotels are notoriously slow, the staff are okay, but overall, this place is NOT worth the price. There isn't MUCH to do in KL, and this place is around the corner from the few things that ARE available. Nevertheless, I won't stay here again.
Reviewed February 18, 2016

Albert T. from Malaysia
Couples
Stayed 2 nights in February 2016
Great location and facilities
The hotel is centrally located and in walking distance to many attraction places and restaurants. Moreover, it was a safe and quiet hotel for those who are looking for leisure and peace.
Reviewed February 17, 2016

Shannon S. from United States
Solo travelers
Stayed 3 nights in February 2016
Great value in a great location
I was planning to stay at a more expensive hotel in KLCC but then a friend booked her room at Fraser Place so I changed mine as well. I'm really glad I did. The hotel was really nice -- clean, modern room with good facilities. The location was fabulous. It was a 10 minute walk to the Petronas Towers. Two shopping malls close by. Great location for a morning run.
Reviewed February 16, 2016

Vivi B. from Indonesia
Families with young children
Stayed 4 nights in February 2016
menarikkkkkk
clean, comfortable... but the swimming pool it to small... maybee bigger its good
The staff it very good... and kindly ... the reception respon its good and fast check in and check out ...
Reviewed February 14, 2016

motaz M. from Egypt
Families with young children
Stayed 5 nights in January 2016
very good stay
location, room condition
check in - check out is okay, telephone was not working on the room , the worst thing is the lift , you will take long time to go up and down . otherwise, room is very good actually a studio , location fantastic in middle of everything. no Food menu this was bad, swimming pool has a good view from roof. overall nice stay with a high value for money.
Reviewed February 12, 2016