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Fraser Place Kuala Lumpur

Lot 163 No 10 Jalan Perak, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 316
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Recent customer reviews

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Fantastic

8.5

from 3242 reviews

Value for Money
8.5
Location
8.9
Staff Performance
8.6
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.9
Food/Dining
7.2
All reviews (3242)
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Janet M. Couples Australia, August 23, 2015
Great place to stay once you get over the arrival

The suite size & amenities. Efficient check in. Helpful staff occommodating us at the pool until 6:00 then showers etc.
8.7
The arrival point is very 2 star. Sad because this place deserves a better introduction. We arrived late, tired & sweaty as travellers often do. We would have appreciated the air con to have been turned on for a cool arrival. The 2 warm small bottles of water were also unfortunate. It would have been appreciated for these to be placed in the very effective but empty fridge. Bed terrific, TV and lounge room very good. Plenty of room for everything. I would stay there again. Issues are only minor and easily rectified should the hotel wish to institute a few changes. Breakfast excellent. Location fine - between the Petronis towers & the KL tower(don't bother with the tower).
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Mazen B. Families with young children Yemen, August 22, 2015
Need need to be refurbished

Location, reciption, staff
5.7
1st room was old and some of the furniture was broken. We request to change the room and they gave another room also old but clean and acceptable. Location is good, staff are very friendly.
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Samuel H. Couples Spain, August 19, 2015
Very nice hotel

location, price
9.7
Very nice hotel all around. Great location. Big, clean, modern rooms. Good breakfast buffet. Nice swimming pool on 18th floor, with view of KL tower (very nice at night) (thre are also free saunas and thermal pools inside in the 18th floor). The only bad thing about this hotel are the lifts: one was not working, and it took FOREVER to go up and down.
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Lara A. Solo travelers United States of America, August 18, 2015
Great room and location

size, location, staff
8.7
The room was exactly as described and pictured which was great. The bathroom could have been cleaned better (mildew on walls). The reception staff were very welcoming and accommodating when I needed a late check-out and airport transfer. The concierge staff were also so helpful whenever I needed a taxi. They made sure to tell the drivers to use the meter and when one taxi tried to ask for a fixed rate the concierge told me it would be better to get a different taxi which ended up saving me money. Location-wise, it is less than a 10-minute walk to the twin towers and to the KLCC subway. There is also the air-conditioned Bukit Bintang walkway just down the street which will take you all the way to that area within 15 minutes. The only downside I would say is the elevators. Because there are only 2 that run for all 30 floors I ended up waiting awhile for one. Otherwise, I highly recommend staying here.
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Livio A. Business travelers Italy, August 15, 2015
Great location, excellent value for money

Location in central KLCC, good value for money and excellent quality accommodation
8.3
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Charles D. Business travelers United States of America, August 14, 2015
POSITIVE HSE visits Fraser

Accomidations, Location and Staff friendliness
9
Great
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Shawn C. Business travelers Singapore, August 13, 2015
KL Stay

Location, price, staff
5.7
6 out of 10
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Brock B. Couples Australia, August 13, 2015
Beautiful rooms

The room, location, breakfast
8.3
The hotel and the rooms are outstanding. The only criticisms I have are (Keeping in mind this is a 5 star hotel): No ice service, I asked for a bucket of ice after flying in to be told they don't offer such a service. The lifts were the slowest I've encountered anywhere, maybe one was out of service but on average at least a 5 minute wait. The laundry room requires multiple tokens for dryers (only 3/4 load) for which the tokens are bought on the 2nd floor and the laundry is located on the 18th floor, combined with the slow lifts this isn't a fun exercise.
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Chung N. Families with older children Singapore, August 10, 2015
Big disappointment. Overcrowded, long waits
4.3
Not very accessible by public transport. Overcrowded, long wait for slow lifts. Mediocre breakfast in overcrowded dining room. Toilet smelled of cockroaches. Not worth repeat stay.
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Ricky L. Solo travelers Singapore, August 10, 2015
Great Location at a Value Price

Location, Huge Room and Helpful Staff
9
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Customer Reviews - Fraser Place Kuala Lumpur, Kuala Lumpur

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