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Excellent 8.5
Based on 3643 reviews

Recent customer comments

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Excellent



based on 3643 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2
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Tia N.
Vietnam
January 05, 2016
very good hotel
clean, good location, good food
Very good hotel with good location and good food. The room is extremely clean and comfortable.

Lukas P.
Lithuania
January 04, 2016
staff counter is terrible, hotel not 5* max 4*
good location, nice gym, alot shopping around
was ok, not impressed

Abdul H.
Singapore
January 04, 2016
Best value for money
Clean room, nice furnishings and utensils, convenient location
We stayed during New Year's eve until 2 Jan in a one-bedroom. It was indeed a pleasant stay.. .breakfast was good with freshly-baked croissants. The room is clean and spacious and our booking for an extra bed was delivered promptly. We were lucky to get Room 1015 which has a nice view of the surroundings too. The location is also convenient to Raja Chulan monorail station from KLIA, and it is walking distance to KLCC and KL Pavilion and Bukit Bintang. Will come again!

YEE S.
Malaysia
January 03, 2016
Some is Excellent some is terrible
Cleanness, Location and Facilities
Overall is good, just 2 things is quite disappointed. 1) Lift - waiting time is long during peak hour using (morning or evening). Especially in Parking area. I not sure others traveller facing same issue but I faced that problem during my stay. 2) Internet Speed - tested is around 1Mbps and sometimes connection is loss. Quite terrible for this if compare with other hotels that I stayed before this experience will be the worst one. 3) Breakfast is good and nice. 4) Staff is nice and polite with smile. 5) Location is the best for KL city and connivence store is nearby and also restaurant in shopping mall.

Mazni K.
Singapore
December 31, 2015
Maz
Convenience, luxury spacious
Great & fantastic.

kamal T.
Malaysia
December 31, 2015
pleasant stay
location, comfortable, reasonable price
pleasant

Sharon W.
Singapore
December 31, 2015
Overall a pleasant stay.
Good location. Nice room. Swift check in.
Overall it was a pleasant stay. I never fail to stay at Fraser Place KL whenever I visit KL. Most of the staff were pleasant & helpful especially bell hop Daniel who retrieve our lost bag left at the seating area next to. concierge desk on ground floor. His honesty was commendable. In contrast, the checkout receptionist (Chinese lady) was tactless and impolite. There was no smile on her face. This was the 2nd time I encountered her. She should improve on her customer service. But overall we still love Fraser place KL:)

Volkan U.
Germany
December 30, 2015
Very good
Clean, good located
Very good

Elena B.
Belarus
December 30, 2015
Really good hotel
Nice location, good breakfasts and a perfect pool

Benjamin J.
Malaysia
December 28, 2015
Very comfortable stay
Good room, comfortable bed and cleanliness
Very much enjoyed my stay inside the one bedroom apartment where the bed was comfortable, cleanliness in rooms and washroom. Also the free Wifi inside the room.