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Excellent 8.5
Based on 3575 reviews

Recent customer comments

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Excellent



based on 3575 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

9.7 RAJA Y.
Malaysia
October 28, 2015
Excellent quality and value for money
In golden triangle, good facilities and excellent customer service
Enjoyed my stay entirely. Loved the infinity pool!

8.3 Charles D.
United States
October 28, 2015
In town for business
Staff, price and location
GREAT

6.7 Suhaila S.
Singapore
October 27, 2015
Short getaway with family.
Facilities,Location and Amenities in the room.
Not much variety for breakfast. My studio apartment room was just ok,cleanliness not up to standard. Quite dusty. Towels had a bad foul smell. And the latch at the door is quite dangerous cos is protruding out.

7.3 CHOON C.
Singapore
October 27, 2015
Stay here twice. Alway a good choice
Room Breakfast Location
Staff standard is very much below 5 star. Especially when it comes to problems handling. No passion, just a 2 star hotel standard on a 5 star hotel uniform.

8.7 CHANG L.
South Korea
October 27, 2015
Good location and wonderful bed
location, bed, big space for family
always make me happy... good place and nice hotel.

9.7 Vineet M.
Australia
October 26, 2015
Awesome property
Location, Cleanliness and Hospitality
It's my favorite property in KL and staff at this place is incredible. Accidentally, I had booked the wrong dates for my stay which I realized after arriving at the hotel. Hotel was quite accommodating and decided to change my dates and permit a stay at no charge. Their hospitality can match any in the world.

8.3 Andrew W.
Australia
October 26, 2015
Great place to stay in KL
Location, facilities & good value
Great...I'll be back

8.3 Esther G.
Singapore
October 26, 2015
Spacious apartment.
Spacious, clean and modern.
The experience is good. The breakfast spread can be improved. Can have a indoor kids' play area.

9 Jarunate S.
Thailand
October 25, 2015
Nice room
Good for family

8.3 fabio G.
Singapore
October 25, 2015
Nice staff and good position
friendly staff, nice rooms, nice location
friendly staff, nice rooms, nice location friendly staff, nice rooms, nice location