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Excellent 8.5
Based on 3599 reviews

Recent customer comments

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Excellent



based on 3599 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

Ronald L.
Singapore
November 16, 2015
Fantastic Experience
Location, cleanliness and appealing
Stay one night before driving back to Singapore. The room is big and spacious, breakfast spread was very good. Love the check in and check out reception which is on the second floor, it give you the VIP feel.

Merkel J.
United States
November 14, 2015
Average
Breakfast, location
Changed rooms three times due to air con failure and room condition not the best as well,,..

Felix M.
Australia
November 12, 2015
Excellent
Reception; Cleanliness and Concierge
Great as always.

Graeme T.
United Kingdom
November 12, 2015
A
Abc

Ridzwan R.
Singapore
November 10, 2015
ok
ok

ARWADI A.
Indonesia
November 10, 2015
Wonderfully hotel
Good services good location and staff helpfully.
Very impressed

Benjamin T.
Singapore
November 09, 2015
As usual, never fails to impress
Quality of room, location and gym
One of the best places that I have stayed in KL. Great room, great breakfast, within walking distance to KLCC. Only think is that monorail station is quite a walk away.

Sohaimi S.
Singapore
November 05, 2015
Pleasant and Loveky Stay
Location, food and guest receotikn
Wonderful as usual.

Sharon W.
Singapore
November 03, 2015
Rude check-out staff
clean, kitchenette, location
My stay this time was not as pleasant as the last few times, especially during check out. When I checked out at the reception desk, the Chinese lady receptionist sounded sarcastic & rude when she answered so of my queries. She made me felt like I sounded silly asking her those questions. Besides her sarcastic reply, she displayed an Unpleasant facial expression as if I were here for a free stay! Her attitude was completely unacceptable, certainly spoilt my day!

Yudha D.
Indonesia
November 02, 2015
Convenience For Stay
Cleanliness, Location, and Services