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Excellent 8.5
Based on 3590 reviews

Recent customer comments

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Excellent



based on 3590 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

Maria G.
Philippines
August 06, 2015
Stay at Fraser Place
good location spacious room and clean room
Good location. comfortable room. Less choices of foods. Overall value for money

Kian L.
Malaysia
August 06, 2015
Overall statisfactory
Location, cleanliness, comfort
Overall a satisfactory stay. The location is superb, the room is clean and comfortable. However, one main problem is that the lifts are very slow. Expect a 5-10 minutes wait for the lifts.

Erna Z.
Sweden
August 05, 2015
Family with small child
The room and location was really great.

Wai C.
Hong Kong
August 04, 2015
child policy
I am very disappointed about this hotel. I asked about the child policy before I check-in. The staff replied me in email that the children can stay free with us. However, when we had breakfast, the staff at the cafe asked us to pay for breakfast for our children. We explained to them but they were not willing to listen. Finally we paid because we did not want to argue with the staff who was not polite.

Buti A.
United Arab Emirates
August 04, 2015
Three Elevators problem
Nice suite
Elevators are bad and you will always have to wait 2 to 4 minutes to get it.

Carole C.
Australia
August 03, 2015
Comfortable Stay
Location, great breakfast and spacious room
This was our first time staying at this hotel. The location was great, the staff friendly and the room was great (they upgraded us to a bigger room which was a really nice surprise). We were located on the 5th floor which was great as it meant we didn't have to wait long for a lift. Don't think I would be wanting to stay at the higher levels as I think it could take some time to travel down the lifts. It was nice and quiet too (we didn't hear any noise from local clubs or cafes). They had a reasonably good selection at breakfast and I liked the little touch of a coffee machine at reception which was a welcome treat after travelling all day. Overall a very pleasant stay and we would certainly consider booking this hotel again.

Yasmeen H.
Singapore
August 02, 2015
Good location, nice room
great location , nice room and good breakfast
This was my second time at the hotel - location is good. Breakfast spread is great and the croissants are fresh and delicious. The room is a good size and comfortable enough . However, the aircon system was a bit of a mess. I stayed 3 nights and kept waking up drenched every night. The electricity also went off one night....For the price, it's a good deal though. Short walk to KLCC and to the train station.

JULIE F.
Australia
August 01, 2015
Fantastic stay, felt like home.
Quietness, spaciousness of apartment and very comfortable king sized bed.
Fraser Place apartments are fabulous, spacious rooms, very clean, king sized bed so comfortable for a great sleep. Given free upgrade and late checkout. All interactions with staff were friendly and most helpful. We love Fraser Place Apartments and will be back!

JAINATUL J.
Brunei Darussalam
August 01, 2015
Overrated
Location, cleanliness, size of room
Only TWO lifts were working and we wasted valuable time waiting for the lifts.

NADARAJAN J.
Australia
August 01, 2015
An Interesting Stay
Location. Staff. Bedding
A very interesting stay. Staff were great Food was good but could be better. Location ideal Bedding and amenities in the room was superb.Only drawback was room got very bright early am even with the curtains.Fitness Room was average and Steam room needs improvement in steam temperature. Short of Towels and no Staff around.