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Excellent 8.5
Based on 3576 reviews

Recent customer comments

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based on 3576 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

August 01, 2015
Fantastic stay, felt like home.
Quietness, spaciousness of apartment and very comfortable king sized bed.
Fraser Place apartments are fabulous, spacious rooms, very clean, king sized bed so comfortable for a great sleep. Given free upgrade and late checkout. All interactions with staff were friendly and most helpful. We love Fraser Place Apartments and will be back!

Brunei Darussalam
August 01, 2015
Location, cleanliness, size of room
Only TWO lifts were working and we wasted valuable time waiting for the lifts.

August 01, 2015
An Interesting Stay
Location. Staff. Bedding
A very interesting stay. Staff were great Food was good but could be better. Location ideal Bedding and amenities in the room was superb.Only drawback was room got very bright early am even with the curtains.Fitness Room was average and Steam room needs improvement in steam temperature. Short of Towels and no Staff around.

Iain M.
United Kingdom
July 31, 2015
Great Rooms, Poor Facilities
Size and design of 1 bed room Suite, convenient location, good parking
2 day stay spoiled by noisy, inconsiderate and extremely rude Arab families who swarmed all over the place. Conditions in Swatches Restaurant during breakfast period were terrible with Arab women and children fingering the food, tasting and putting back in the display bowls if they did not like it. Shouting and screaming in hotel corridors 24hrs a day. I will certainly not use Fraser Place again for business if it is now targeting Middle Eastern tourists. Only 2 lifts operational in East Wing making it a long unpleasant process to access street level.

Yusliana L.
July 29, 2015
Best hotel and we will make a regular stay there
Comfort, clean and a family friendly hotel
Our every stay was always happy and very satisfied. We will definitely choose Fraser for our every visit in the future.

karen H.
July 29, 2015
Stayed longer than planned
Clean, good food, location
Excellent, great staff. Good location. Comfortable bed. Any requests were quickly attended to. E.g. Universal adapter for phone. Staff also permitted late book out, which was great. As we were catching late flight.

Raphael V.
July 27, 2015
Nice hotel to start your trip in malaysia
Spacious very clean helpfull staff
Great special with young children also very nice the swimming pool on the 18 Th floor

Ooi C.
July 24, 2015
Cosy n homely.
Really great. Housekeeping staff Nicholas is absolutely the best, who is very professional and attended to every details of your stay.

Ooi C.
July 24, 2015
Great !
Always good!

Meow L.
July 24, 2015