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Excellent 8.5
Based on 3574 reviews

Recent customer comments

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based on 3574 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

9.7 Emma S.
New Zealand
July 06, 2015
Perfect spot for a few days in KL
It was perfect

8.3 Celina L.
July 04, 2015
Loved it :)
Very close to Suria KLCC. 24 hour convenience store nearby. Spacious room with kitchenette.
Very good

7.7 Ooi C.
July 04, 2015
All is good but ...
Service x 3
All is good except for the hotel elevator which is extremely unintelligent and inefficient in design and operation. Wifi or Lan line are also amazingly slow if you want to download any files - quite unacceptable for a so-called 5 Star Hotel.

7.7 Jen S.
July 03, 2015
Comfortable Stay in Big Room
Big room, Big Toilet, Clean
It was a comfortable stay and with a spacious area. Even able to cook & with a big fridge!

9 Alisa C.
United States
July 02, 2015
My third stay at Fraser Place
Good Location, Spacious Room, Friendly Staff

8.3 Victor X.
July 02, 2015
Great staff but could better in small areas
Location, size of room, kitchen
Generally, quite good. Nice big baby cot for our little one. Kitchen came with the necessary basic cooking appliances and tools. Apartment was located near Pavilion, a really great shopping mall. The downsides were that there were big bright advertising screens opposite our room which made the room a bit bright at night even with the curtains closed. Pillows were a bit too big but some may like it.

9 Cha S.
June 29, 2015
best hotel in KL
convenient to shopping area, clear and nice room, room is big
very easy to find the location, close to the big shopping at KL

9.3 Walter V.
June 29, 2015
poor safety
location, quality of foods, swimming pool
together with high quality of services provided by the residence. Hotel staff did give any support.

10 Teo C.
June 28, 2015
swimming pool, breakfast and room
Wonderful experience, really relaxing, convenient location, walking distance to Petronas Twin Tower. Breakfast is fabulous.

9.3 Gordon B.
New Zealand
June 27, 2015
excellent Hotel would stay there again
quality accommodation- excellent staff- great location
We were impressed with this Hotel booked in from the 14/06/2015 till 16/06/2015 and returned for another stay from 23/06/2015 to 26/06/2015 excellent both times