arrow-up-icon Get points on your miles program!
Back to hotel info

Excellent 8.5
Based on 3575 reviews

Agoda Verified Reviews

Filter by traveler type

based on 3575 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

9.7 Harris J.
June 24, 2015
Location. Contemporary Design. Great staff
Location. Contemporary Design. Great staff
We were here February 2015, and several times before. This is THE CHOICE hotel for us. Location - 10 minutes to KLCC, 15 minutes to Bukit Bintang Reception - fantastic, warm, friendly, professional Room and Bath - large, spacious clean. Breakfast - continental breakfast with rotating Asian options. Gym - they fixed lot of equipment, and now in better shape. Pool - great, and quiet on most days.

6.3 Leo H.
June 24, 2015
Nice Hotel
Location Location Location
It was a great stay. Area is central and close to major shops and easy to find food.

6.7 Leo H.
June 24, 2015
Great Location
Location Location Location
Its all about Location! Walking distance to petronas tower and walking distance to Bukit Bintang (Pavillion Mal).

June 24, 2015
Good location
Location, quality foods, clean room
We spend 3 nights at Fraser, and are quite satisfied with its loacation, very close to twin towers. The breakfast was also good, not very divisified but the quality is good, and room was very clean. The only disappointment was the staff's performance, and they weren't really very helpful.

9.7 SONG C.
June 23, 2015
Wonderful and pleasant stay
Clean apartment, friendly staff, great location
Everything is wonderful. Cleanliness, breakfast, friendly staff, location all good. Will stay in Fraser Place again next time we go KL

7 NEE K.
June 22, 2015
Location is good, room is big
Space N clean

5.3 cia K.
June 22, 2015
great customer service but bad food
customer service, everything provided by hotel room
First checked in at level 26 with nice city view, too bad that the air condition is not working. The room is small but everything provided is enough for light cooking. End up we need to changed room at 12am because the air condition is still not working well after the technical visit. The lady from customer service team is kind enough to upgrade our room to bigger room which in level 6 because there is no city view. I like the room in level 6 and it is comfortable but yet feel a bit disappointing because this trip is for celebration but we need to switch room due to the air condition failure. The breakfast is really terrible! I will rate -2 if allowed. Not much variety and it doesn't taste good. Not sure whether it is because of Ramadan but really disappointing with their breakfast buffet.

10 Er C.
June 21, 2015
Great stay! Planning to come back.
The hotel staff gave us a free upgrade from a 1 Bedroom Apartment to 1 Bedroom executive suite. The room are big and very comfortable. The staff are friendly and helpful.
This is not our first time in KL. We have previously stayed in other 5 stars hotels but Fraser place is by far, our favourite. The rooms are big and comes with a kitchen attached. The location is fantastic, very near to Pavilion and KLCC malls. Lot 10 food court is within walking distance. The staff are friendly and helpful.

9.7 Peter C.
June 21, 2015
loved it
It is in a great location. The rooms are bright and modern. Staff are friendly and helpful.
My room was huge. I love how bright and fresh it was. It had ceiling fans which was a bonus as I dont like AC. Close to KLCC and all my favourite eating places. Close to transport as well. I will stay here agiain.

9 Val W.
New Zealand
June 21, 2015
Awesome Stayat Fraser Place
The BED!!!! It's location, and the facilities they had!
We loved it, it was central to everything, close to free buses, hop on and off bus, and also the Monorail. Even closer to some great restaurants, Petronas Towers was only a 5min walk away! Menara Tower was really close by also. The staff were very helpful, the breakfast provided was an excellent array of different foods available, and the restaurants in Fraser Place were awesome! Our room was brilliant, comfortable, cleaned every day, spacious, with an amazingly Huge comfortable Bed!!!!!! We're going back there, when we return to KL!