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Excellent 8.5
Based on 3574 reviews

Agoda Verified Reviews

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based on 3573 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

8 John W.
March 12, 2015
Comfy abode in the city
Beds, facilities, staff
Honestly it was the first time to stay in a serviced apartment but this place gave much more. Conveniently located near KLCC the apartment building is located among other famed residences like Ascott and the upcoming St. Regis and Dorsett. Although the nearest train station is at KLCC - a 10 to 15 minutes walk away - grabbing a cab can be much easier if you cannot be bothered to walk. The reception was clean and reception was extremely friendly and helpful. Although we checked in during the busy period (with other guests checking out as well) we were served warmly. And there was a coffee machine for guests. Our room was spacious - adequately furnished open-concept kitchen, a cosy living room and big comfortable beds. Housekeeping was equally great, providing us with whatever additional items we needed. Maybe it is a serviced apartment so the crowd was considerably lesser than a normal hotel. The jacuzzi, steam room, sauna, gym and roof top pool were practically empty most of the time, so we had them to ourselves mostly. The only two things that was less than great was the breakfast spread and lift. The breakfast quantity was good but variety wise rather lacking. We hated the lift because it took so long to reach our landing and sometimes it would even skip our level after waiting for like 10 minutes. The access card had to be slotted in and out of the reader in the lift more than once sometimes to the point where some guests actually missed their floor because the lift had moved past. But overall we enjoyed our stay and because we got the promotional rate it was totally worth it.

10 Andrew C.
March 11, 2015
Well Serviced Apartments
Location, styling, comfort
Have stayed a few times and always good.

7 Minghuay T.
March 10, 2015
Check in take 30minute as only have 2 counter.
Location, kitchen, staff

8.3 Soon L.
March 10, 2015
Living up to Fraser's Standard
Clean. Luxurious. Friendly
Had a great stay at Fraser. They upgraded me to a one-bedroom which was very spacious and clean. Bed is very comfortable and ensures a good rest after a long day of meetings. Will also recommend for family as it's spacious and staff are friendly.

8.7 Joyce L.
Hong Kong
March 09, 2015
Good service and can handle last minute bookings
Staff and location and value for money
had to extend my trip last minute and they were able to accommodate and don't require me to change rooms even though I booked on Agoda separately. Staff was helpful and friendly. Breakfast spread was ok... Not amazing food but a decent spread. They don't really have room service though so have to walk out to the nearby restaurants or buy food back.

8.7 Joyce L.
Hong Kong
March 09, 2015
Walking distance to KLCC
Large size rooms, Location, Great value for money
Impressed with the room size but I guess it is a serviced apartment. I really liked its proximity to KLCC and it is actually walkable. The lifts were rather slow though so have to really factor for that.

8 Alex A.
March 09, 2015
City hotel
it at the City Central and surrounding with a lot of entertainment hub. Easy access.
The Fraser place hotel more Slightly like a home feel hotel. It very simple and clean. The only things of this hotel is the elevator... It's like waiting for years... And somehow the lobby at 2nd floor... Once u go lobby u need to wait for another lift maybe spend u 10 mins waiting.

7.3 Fazrena K.
March 08, 2015
Nice hotel
Hotel staffs are attentive, helpful and polite. Breakfast is ok. Location is ok. About 10mins walk to the nearest LRT station and 3 buildings away from the bridge which connects you to places like KLCC, Bukit Bintang and Pavillion. Overall a good hotel. Might consider staying here again.

8.3 Alisa C.
United States
March 07, 2015
Very Comfortable Stay
Spacious room located at city center and the staff are very nice and helpful.

9 Robin L.
March 05, 2015
4 star
living condition
good excellent.