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Excellent 8.5
Based on 3594 reviews

Recent customer comments

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based on 3594 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

February 17, 2015
Satisfied cutomer
Cleanliness, location, room comfort

WaiLeng C.
February 17, 2015
1 day stay at Fraser Place
Room, location & services
Overall the hotel is good especially for families. Breakfast quality and taste need to be improved.

Foon K.
February 16, 2015
Comfortable stay
Great customer service, really clean unit and strategic location
this was my first stay at this establishment, and I had nothing but the most pleasant experience here. Kudos must be given to all the hotel staff, especially the front desk staff, who are courteous, efficient and friendly. The unit is clean, and comfortable, the bathroom, especially, looks really clean and appealing. I definitely recommend this place to everyone

Ecu T.
Hong Kong
February 16, 2015
You get what you paid
Nice room, Nice Facilities, Very comfortable
We love the hotel very much, since the room got everything we need, like the kitchen, the TV set with Hi-Fi, Living Room, Large Bedroom and Bathroom. It is very enjoyable for us. Also, we used the extra facilities, like gym room, steam room, game room and sauna room which are great! Oh yes the swimming pool is great also!!

Harris J.
February 16, 2015
Great ambiance. Great service. Great Stay
Location. Spacious and Clean Room. Near public transport and shopping
This is a repeated stay. Once again great location. Great staff - warm and helpful. However, the breakfast spread could have had a bit more variety. This time round, the Sunday's Nasi Lemak was not as great. And several gym equipment needed repairs.

Roland T.
February 15, 2015
Good location, value for money.
Good location, yummy breakfast spread and very spacious room
Stayed at Fraser Place KL quite a number of times. A very spacious, cosy room with free internet access. However reception service and lift is rather slow.

Edward A.
February 15, 2015
Hot water in Bath was a problem, Not Happy
Location, cleaniness.
No hot water, Lift very slow, Breakfast not up to standard.

Kellner U.
February 14, 2015
nice rooms
nice rooms, location

Tony S.
February 14, 2015
Good hotel but not great
Nice spacious room, great location, good gym
The hotel room is nice the gym is well equipped and the staff were ok. For me the disappointment was breakfast. I expected a lot more and was disappointed. They need to improve this area

abdul R.
February 14, 2015
Wonderful stay..
24 hour gym,jakuzi,sauna,steam and outdoor pool.
This our 3rd time staying at fraser place kl.. Fraser place never let us down with their wonderful smell,clean room with great daughter very happy swim at the pool.And most important thing we've been upgrade to great room by staff name shy bing.sure we will come again soon. Thanks fraser place kl..