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Excellent 8.5
Based on 3575 reviews

Recent customer comments

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Excellent



based on 3575 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

9.3 David W.
United States
November 27, 2014
Fraser weekend
Beautiful room

9 Chun T.
Malaysia
November 26, 2014
Fantastic Family Stay
Cleanliness. City Centre, Appropriate Pricing
Fantastic place of stay for family that prefer everything within walking distance and would like to spend a quiet night in with simple cooking while enjoying the amenities within and about the area.

4.7 lydia R.
United States
November 26, 2014
cold water and cold eggs and slow elevators
location
the elevators can take up to 30 minutes to reach you. I complained about the cold showers and baths 3 times and each time they told me "we have informed maintenance" and yet each shower I took became luke warm and then cold within about 3 minutes. Not enough hot water to fill up the bathtub. The breakfast food is cold and tasteless. And the elevators take FOREVER.

6.3 Emily C.
Malaysia
November 25, 2014
Comfort. Clean. Like their bed
Bed. Kitchen. Location

8 Jamil H.
Malaysia
November 25, 2014
Worth every cent
cosy. clean. good service
We stayed during my daughter's engagement. The serviced apartment styled was most comfortable. Checking -in was quick and so was checking out. Very close to KLCC PETRONAS Twin Towers.

9.3 Alvin H.
Malaysia
November 24, 2014
Great Location, Very Clean, Perfect Stay
The Apartment is very clean and neatly devorated, utensils are available to use and it was just perfect

8.3 Harris J.
Singapore
November 24, 2014
Location. Big Clean room.
Location. Spacious and Clean Room. Near public transport and shopping
Great location - close to KLCC LRT to then connect to KLIA Express, and also close to monorail. Room is spacious and clean. Staff was friendly and courteous. Breakfast (because it was the weekend) was crowded with families. Not bad quality, but selection was standard

5.7 Johnson Y.
Singapore
November 23, 2014
Good hotel but poor bellboy service
City hotel that is near few landmarks.
This is my don't know how many time staying in the hotel. This time I was very dissappointed on the bell boy service as when I reach the lobby the bellboy is never there to help or act as never see anything. When u see guest with a lot for bags I think you should go over to help as this is their job. I went back with big bags of thing 4 time in my 3 days stay but the bell boy is always hidding in the counter inside never come out to help.

9.3 Celia M.
United Kingdom
November 23, 2014
Excellent location and good comofrtable room
Location , Room
Fraser Place is very well located and the rooms are extremely comfortable. My only criticism is that breakfast is very limited as it is halal. There should be more choice

9.7 Christian K.
Germany
November 22, 2014
one of the cleanest Hotels ever
the room is spacious, clean and the staff is very friendly and helpfull
The Hotel is quiet new, the room is very well designed and spacious. It was very clean. Very rarely to have a clean room like that at an Hotel. The breakfast is small, maybe you can say simple, but there still is a choice and it´s always fresh. I liked it. The staff is friendly and helpful and make your stay comfortable. The SPA is nice, the only thing I missed was a bit more signs to find everything at the 18th floor. And I don´t know why, I missed some privacy at the Sauna-area. But it´s just my feeling maybe. At all, it is one of the nicest places to stay at in KL. Stay there and you will not be disappointed.