arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 3590 reviews

Recent customer comments

Filter by traveler type

based on 3590 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

Ahmad A.
September 04, 2014
Nice & Good
Comfort, Condusive

Lim H.
September 02, 2014
memorable stay
good location, clean, nice furniture & decoration
Good memory.

Sophia L.
September 02, 2014
Comfortable place
Comfortable, clean, feels safe
Good sized apartment and comfortable room.

Jesper H.
September 02, 2014
Fraser Place is quality
Location rooms location
I used to love staying at Fraser Place KL but over the last two years prices seems to have gone up and up and up and are now at a level where it is comparable to hotels like Shangri-La, Marriott and other great business hotels in KL. I think this might be my last stay at Fraser in KL and there are a few reasons for that: 1.) The staff seems to be getting a little bit complacent and lazy. Especially the staff handling security on the ground floor. They are very slow in getting you a cab when you need one and they just seem more interested in chatting to each other than they are at taking care of the guests. 2.) The lack of a proper restaurant. There are many good places to eat around the area but a good hotel really needs a good restaurant. Fraser doesn't have that. 3.) The overall value for money is just not good. With the high prices currently charged, I would rather use one of the other 5 star accommodations in KL where you seem to get more for your money.

Andrew C.
September 02, 2014
Already rebooked!
The staff, the pillows, the location.
Really comfortable stay. Luxurious shower head, room space and bed and pillows. When doing a lot of business traveling, finding a hotel like this is great. Bars around the corner to have a beer and watch your team play. Close to everything you need in KL and seemingly just off the freeway from the airport. The only thing in lacked was room service, but these ARE apartments so you know that before you get there. Big supermarket up the road if you have the time and inclination anyway. Perfect for an extended stay in KL.

September 02, 2014
Good Location
Free upgrade, Good Location, Big and comfortable Bed

Felix L.
September 02, 2014
Pretty Good expected better
Location , breakfast, and facilities
Enjoyed my stay however some of the room amenities and housekeeping could improve. For example: 1. Toothbrush and toothpaste appear used/ damaged. 2. Sink had residual food 3. Complimentary beverage was not replaced on second night. 4. Slipper was not re

glendon C.
August 31, 2014
always stay here
safe, clean location
always stay in this hotel. great

Seng T.
August 29, 2014
location, space, cleanliness
Got an upgrade. Fantastic service. Some hotels wouldn't bother

August 29, 2014
Good For Family
Comfort Room, Location
Its worth for value, and the location is near by all the shopping mall.