arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 3576 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3576 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

8.8 Traunia S.
Philippines
April 03, 2016
Last days in vacation
Enjoyed our last two days of Malaysia in Kuala Lumpur and enjoyed staying at The Fracer Place. Location was great, close to the malls, Batu Caves, and lots of restaraunts. Breakfast was amazing and you can call down for a cab when ever you are ready and they will flag one down.

10 Ng G.
Singapore
April 02, 2016
Value for money
Spacious and well equipped rooms. Bed was comfortable and bathroom was huge and clean too. Loved the toiletries!

9.2 Elaine T.
Singapore
April 02, 2016
WONDERFUL!!
The facilities are clean. And it's about 10 mins walk to the twin tower. The staffs are friendly , check in and out orocess is fast. The room is big and clean equipped with kitchen. Will definitely come back again .

8.4 LING L.
China
April 01, 2016
big room, suitable for group traveler and family. clean and nice staff.
near to city center, very convenient. will book again

8.4 Liu H.
Taiwan
March 31, 2016
Excellent location ,resonable price,breakfast can be better
Breakfast not very well....

9.3 Stephane D.
France
March 30, 2016
Very good
Big rooms good location

7.3 Hee N.
Singapore
March 28, 2016
Nice hotel but card reader system need improvement
Location, nice room

8.7 Chung L.
Malaysia
March 26, 2016
Perfect getaway in the city!
Location, service, and room design
It was the perfect place to end our vacation in Malaysia as in was our last hotel before we headed home. View is great from the infinity swimming pool event hough it is quite small. It was raining the night we stayed there and the pool area became the perfect sanctuary the enjoy the cool breeze, rain drops, the skyscrapers and unwind. It was quite romantic. Out flight was until ard 11pm but the hotel was kind enough to let us use its facilities (pool, bathroom, sauna, gym, etc) to freshen up before leaving for the airport. The studio room was fantastic, spacious, and beautifully designed. We felt like a million bucks! We left the hotel with nothing but good memories. We will definitely come back!!!

9.6 Tian A.
Malaysia
March 24, 2016
Almost Perfect
Good location, comfortable and clean apartment. Overall experience is awesome Only downside is the elevator. You will need to keep trying to insert the room card in and out as the elevator fail to detect the validity of the card.

9.2 WahKum T.
Singapore
March 22, 2016
Wife and child had bites in the morning
I suspect it's the bed mattress. Anyway I wrote a feedback note to management. Hope they disinfect the mattress.