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Excellent 8.5
Based on 3594 reviews

Recent customer comments

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based on 3594 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

Clare T.
August 23, 2014
Perfect location -fantastic gym and health room
gym, spa and pool
Fantastic time, loved the location - close to everywhere to walk to, loved the roof top pool, rooms where spacious and clean, breakfast was yummy and plentiful and my husband and I use the gym daily. Thanks Frasers we'll definately be back!

Khalil A.
Saudi Arabia
August 23, 2014
very good
every thing
very good

Haziq F.
August 22, 2014
Luxurious, spacious yet inexpensive
Very comfortable room, strategic location, beautiful pool
It was fantastic. The room provided was very spacious and comfortable, the design and accommodations provided are latest and up to date. The breakfast buffet was not the best I've ever experienced yet it's still nice. Their pool, gymnasium, sauna and entertaining rooms are very good and well-maintained. The only problems I had to face was the slow elevator (sometimes you have to wait more than 5 minutes) and slow, limited to 2 devices wifi. The staff are not as friendly as compared to staff in normal 5-star hotel but they're nice and very helpful. Overall, 4 star!

Kiat G.
August 22, 2014
I wouldn't return again
Spacious, location
Not very encouraging. The lift is terrible you have to wait at least 10 minutes. The room has some strange smell.

Boon P.
August 21, 2014
Nice apartment style hotel
clean, new and good location
a pleasant stay

Nickolai I.
August 21, 2014
Nice place at the heart of the city
location, staff & cleanliness
Nice place in the heart of the city, a lot of restourants around the hotel

Denis P.
August 19, 2014
Kitchen, view from the pool
Hotel's building (or two neighbor buildings) outdoor ventilation system is too loud. It is hard to sleep in your room even with a closed windows. This noise follows you everywhere - in your room, in a swimming pool, in a dining room terrace. What a sense in a perfect hotel if you can't stay here with comfort because of the deafening noise?

Ran L.
August 18, 2014
good location, Breakfast and value for money
location is in the middle of downtown, between KLCC and Pivillion shopping center, Breakfast is sumptuous and adequate; the room is big with kitchen and kithchen utensils;
location is in the middle of downtown,which is easy to reach various tourist spots by foot,ex. KLCC; KL TV tower; Aquarium; Pivillion/Lot 10 Shopping center; Hop-on/off tourism bus stop and etc, ( Hotel is between KLCC and Pivillion shopping center). Breakfast is sumptuous and adequate,opening upto 10:30am; the room is big with kitchen and kithchen utensils, you can cooking by yourself ; for staff performance is efficient,but a little bit lack of kindness. totality this hotel is with real worth .

August 18, 2014
very good choice
it s a bit ikea style, and standard rooms are just right sized, but bed has a great comfort and there s no noise at any time of the day, breakfast very good. overall not an extra luxury hotel but nothing to complain and many things that make your stay just perfect

Gregory B.
United States
August 17, 2014
Very big comfortable rooms. Nice Location
Location. Big Room. Good Gym.
Great place to stay for business or pleasure. The room is huge with a full kitchen. Nice pool and gym facilities. It provides quiet and exercise and you can just walk around the corner if you are looking for drinks or excitement.