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Excellent 8.5
Based on 3657 reviews

Recent customer comments

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based on 3657 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2
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Gary B. from Ireland
Solo travelers
Stayed 2 nights in August 2014
Great central location
location, location, location
I have stayed here several times and think it is great value for KL. It is walking distance to both KLCC and to Pavilion. The rooms are very well maintained, I especially like the 1 bedroom apartments. It is my number 1 choice for central KL.
Reviewed September 10, 2014

Roger W. from Singapore
Business travelers
Stayed 4 nights in August 2014
Great Value for money
Location was great, Room facilities was excellent and easy access to major places of interest and food
Enjoyed it tremendously. Will definately return
Reviewed September 08, 2014

Pun C. from Hong Kong
Business travelers
Stayed 4 nights in July 2014
Good Location
Very near KLCC and walking distance to Pavillion, some pubs located just round the corner
Reviewed September 08, 2014

Aladin Z. from Australia
Stayed 2 nights in September 2014
Very good and convenient.
location, price, hospitality
Very shot period but very convenient.
Reviewed September 07, 2014

Yong K. from Malaysia
Business travelers
Stayed one night in September 2014
good business apartment suite
location x 3
Reviewed September 07, 2014

Ahmad A. from Malaysia
Families with young children
Stayed one night in June 2014
Nice & Good
Comfort, Condusive
Reviewed September 04, 2014

Lim H. from Malaysia
Business travelers
Stayed one night in August 2014
memorable stay
good location, clean, nice furniture & decoration
Good memory.
Reviewed September 02, 2014

Sophia L. from Singapore
Business travelers
Stayed 2 nights in May 2014
Comfortable place
Comfortable, clean, feels safe
Good sized apartment and comfortable room.
Reviewed September 02, 2014

Jesper H. from Denmark
Business travelers
Stayed 2 nights in April 2014
Fraser Place is quality
Location rooms location
I used to love staying at Fraser Place KL but over the last two years prices seems to have gone up and up and up and are now at a level where it is comparable to hotels like Shangri-La, Marriott and other great business hotels in KL. I think this might be my last stay at Fraser in KL and there are a few reasons for that: 1.) The staff seems to be getting a little bit complacent and lazy. Especially the staff handling security on the ground floor. They are very slow in getting you a cab when you need one and they just seem more interested in chatting to each other than they are at taking care of the guests. 2.) The lack of a proper restaurant. There are many good places to eat around the area but a good hotel really needs a good restaurant. Fraser doesn't have that. 3.) The overall value for money is just not good. With the high prices currently charged, I would rather use one of the other 5 star accommodations in KL where you seem to get more for your money.
Reviewed September 02, 2014

Andrew C. from Australia
Business travelers
Stayed 2 nights in August 2014
Already rebooked!
The staff, the pillows, the location.
Really comfortable stay. Luxurious shower head, room space and bed and pillows. When doing a lot of business traveling, finding a hotel like this is great. Bars around the corner to have a beer and watch your team play. Close to everything you need in KL and seemingly just off the freeway from the airport. The only thing in lacked was room service, but these ARE apartments so you know that before you get there. Big supermarket up the road if you have the time and inclination anyway. Perfect for an extended stay in KL.
Reviewed September 02, 2014