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Excellent 8.5
Based on 3597 reviews

Recent customer comments

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Excellent



based on 3597 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

Fairuz A.
Malaysia
July 31, 2014
Excellence service!
Clean, comfy and outstanding service.
This is my 2nd time coming back to Fraser Place, as always I enjoyed my stay here. Nothing more I could add for their outstanding service. I also appreciate their initiative on providing 'Sahur' for Muslim guests, keep up the good work!

Chin T.
Singapore
July 31, 2014
Makes you feel like home
Amenities, comfortable room, proximity to KLCC
Definitely a wonderful experience. Will stay here again if possible. The only thing I have to mention is that the lifts are very very slow.

Luong T.
Vietnam
July 31, 2014
Nothing to complain, quite value for money
Large Flat, good facilitation, clean
Excellent due to its great location. Walking distance to KLCC (5Mi)

Patrick F.
Philippines
July 30, 2014
Great and will come back again
Locations
Room for two is so big and price very good!

apple S.
Malaysia
July 30, 2014
very nice hotel
comfortable, clean,modern
stayed fraser hotel few times already~ been very satisfied with their bed comfortable and room it`s clean~free upgraded to one bedroom~ it`s was so nice with a living room ~ and everything you feel like at home~ thumb up~

Anmar K.
Saudi Arabia
July 30, 2014
Very nice hotel
Clean, great location and good size rooms
We stayed in this hotel for 3 days and It was a very nice stay. We enjoyed during our stay and we enjoyed the most of the good location, lovely staff, cleanliness of hotel and good size of the Room. However, the only issue that we faced during our stay in this hotel was an issue with the internet. Unfortunately, in this hotel you can use the internet on two devices only, and you cannot access to the internet by more than two devices unless if you called reception to reset your internet.

Nicolas A.
Philippines
July 29, 2014
Weekend Vacation
Location, Cleanliness, Value for Money

Kezia W.
Singapore
July 29, 2014
good location
location, good concierge staff, cleanliness
It was pleasant. Concierge staff were very helpful. Location was very good. Walkable to Klcc and pavilion/Lot 10. It was near attractions but quiet too.

GILLES D.
France
July 29, 2014
Quite disappointed by staff and service
Large room with new and clean furniture. Location excellent. Sauna, hamman, and swimming pool view
Very disappointed by staff service (poor welcoming and support during the stay) Breakfast & restaurant not at the level of the room quality/location. Internet very slow (need to call several time to get access for my computer and smartphone) - A/C adjustment in the room not working properly (either hot or cold) Windows even closed are not fully tight (wind and noise coming from outside) and no view from my room except office building in front.

mick C.
Australia
July 25, 2014
awsome stay
1/ the rooms ( 1 bed appt ) was fantastic. 2/ the professional staff were friendly and went the extra yard to help with anything. 3/ the breakfast...yummmm
Only spent the days at the hotel but enjoyed every minute....i highly recommend the fraser and will stay again on my return to kl