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Excellent 8.5
Based on 3576 reviews

Recent customer comments

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based on 3576 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.6
  • Value for Money 8.5
  • Food/Dining 7.2

7.7 Anthony H.
United Kingdom
July 05, 2014
Good hotel, cold food let it down
The bed, roof top pool, city centre
Hotel is very modern. Lobby is great, reception staff friendly. Had fast check in. Upgraded room was given on request. Housekeeping was very good though a couple of items were forgotten during our month long stay but not a big concern. Main thing I was not pleased about was that the breakfast hot food items were not hot at all. Best to get a freshly cooked omelet at the egg station. Most staff very friendly. Pool staff must have missed out on the training day though. Great gym with good view.

8.7 Christina C.
July 05, 2014
Will definitely come back.
Location, affordable, comfortable.
My family love it and will recommend it. The hotel is has a good Japanese and Spanish restaurants.

8.3 Lecele R.
July 03, 2014
It was short but wonderful stay at Fraser Place KL
Very clean, close proximity to city attractions, accessible
Fraser Place KL is a wonderful stay and I would definitely stay here should I visit again. I was caught surprised when they charged 150Rm as incidental deposit upon check,in. Good thing I had dropped by money changer before heading to the hotel. Bit disappointing because this was not stated on booking details. It was also my first time to be asked of deposit at a hotel.

9.7 Derek M.
United Kingdom
July 03, 2014
Excelent value
Room size, well apointed, great value
After years of staying in hundreds of hotels all over the world... this really is good value.. (the only thing I'd comment on is the speed and availability of the lifts)

9.7 steve A.
July 03, 2014
Fantastic hotel
Spacious, breakfast, luxury
This is such a lovely hotel, it has a lovely pool area and spa, the breakfast was amazing the room was just Gorgeous and the bed was one of the most comfortable I have slept on in Malaysia. If going to KL you should consider staying here.

7 Areta O.
July 03, 2014
Enjoyable Stay
Clean, Spacious and Location

9 Jon D.
July 02, 2014
Good base camp
Location location location
Good stay. walking distance to Petronas towers and good restaurants and bars nearby. Most of all lots for the kids to do so they were not bored.

8.3 Seow G.
July 02, 2014
Ok, so relax while stay in hotel, I will come back
Location, good wifi and fully equipped kitchen

7.3 Steve H.
July 02, 2014
very good
location, have a kitchen on each room, reasonable price
good, except on the last few days i have to relocate the room due to failure of the air conditioners.

6 Ailing W.
July 01, 2014
rate, clean and service
the service staff was good and walking distance to KLCC