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Fraser Place Kuala Lumpur

Lot 163 No 10 Jalan Perak, KLCC, Kuala Lumpur, Malaysia 50450

Recent customer reviews

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Excellent

8.4

based on 186 reviews

2673 reviews in English

Value for Money
8.5
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
7.0
Groups (186)
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Ng J. Groups Singapore, March 27, 2016
Value for money
6.7
Spacious and well equipped rooms. Bed was comfortable and bathroom was huge and clean too. Loved the toiletries!
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Zhiye Z. Groups Singapore, March 3, 2016
value for money

large room, clean, good breakfast
9
excellent
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Lei L. Groups Singapore, February 29, 2016
Enjoyed our short stay
6
Convenient location. Comfy rooms
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Narong K. Groups Thailand, January 31, 2016
Pleasant stay
5
Good location and worth the money to spend. Near shopping center.
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Feichuan L. Groups Singapore, January 10, 2016
Fraser Place
5.3
checked in without fuss. Room was clean and comfortable, breakfast selection is good. Location makes accessing KLCC very easy.
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Muhammad H. Groups Singapore, December 24, 2015
3 day stay at Fraser Place 1+1 premier bedroom

Location, Overall standard of room, Amenities
9
My stay was overall a good experience. The hotel and the room was clean. The standard of the room was excellent, it didn't show any sign of deterioration since I first stayed there a few years back. The breakfast was adequate and quality wise was good but it isn't comparable to other 5 star hotels that have a much better spread of food. The only issue I had with the booking was that nowhere in the description of the room (1+1 Bedroom Premier) in the agoda website or the official hotel website states that the toilet which was between the 2 bedroom didn't have any door or closing of any kind. It was just exposed. The glass doors for the shower area and wc was covered. When the covering was dry, the glass door would be opaque but when the covering was wet, the glass door was translucent and the person showering at that time can be seen. Although this usually isn't a problem but since the toilet didn't have door, it became a problem. I tried to get a different kind of room but it was days leading up to Christmas and the hotel was running at capacity. The staff was very apologetic and tried to look for alternatives like adjoining room but there was none available. It would be nice if the lack of door was stated clearly in all the description for this 1+1 bedroom premier. Overall it was a minor issue and my group worked around it somewhat and it didn't really affect our stay. We just would very much prefer a heads-up in this kind of situation and would like to give other travelers some information so they won't be caught in the same situation.
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Michelle M. Groups Australia, November 15, 2015
The location and staff were great

The room size and beds and location great value for money
8.3
Great breakfast was a bit disappointing
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Clare B. Groups United Kingdom, October 17, 2015
Clean, convenient and comfortable

Location, size or room and bed
9.3
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Darren W. Groups United Kingdom, October 11, 2015
Great get away hotel in KL

Location, Cleanliness, Spa,
9
Great stay as usual, hotel rooms very clean and spacey. Gym and spa facilities are always kept in good condition. The only downside is the lift service, which needs to be improved.
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Marco F. Groups Italy, October 5, 2015
Excellent...value for money

pisition, staff, cleaning
8
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