Families with young children
July 11, 2014
Inappropiate behavior, too far from city center.
Breakfast and General manager
The hotel wanted to charge of 21 €/night extra due to a mistake done by Agoda bookings and missleading hotel information on the webpage. When I questioning the receptionist on reason for the 21€/night extra when the current rate was lower than what we paid and the rate at the time of the booking was only 3euros more, he was forced to call the sales manager. The reasons changed and all ended up in demand for 10€ extra per night.
Here comes the funny part. Because I do understand and speak some Hungarian, but prefer to speak English (it's easier for me), I could understand what the sales manager and receptionist where saying when discussing the issue on the phone. The discussion and use of words was very inappropiate. The words got worse and worse and during the third call I could not keep my mouth shout and said " I do also speak Hungarian" where his shocked respond to the sales manager "and he also speaks Hungarian". The situation got a little embarassing and we reluctantly accepted to pay 10€/night extra. However the incident revealed a lack of respect for the guest and put a shadow on our entire stay at the hotel.
Plus: The general manager, a swiss, greets everybody at breakfast. Did not take the issue with him. Did not want to make our stay more unpleasant then it already was.
Breakfast with the cleaning was alright.
I travel 150-200days per year and have stayed at hundreds of hotels, but have never experience such an ruthless and unprofessional behavior.
However my recommendation is when visit Budapest ...take a hotel closer to city center.
May 21, 2014
A most satisfying and comfortable stay...
nice layout and design, comfortable bed and proximity to train station
This was one of the best apartment we had stayed during our 20-day tour in Europe. Certainly, a class of its own and I will not hesitate recommending to all. Very comfy and chic. It's proximity to the station is an added advantage. Do expect a gentleman by the name of Alan ( ain't sure of the spelling) who comes down to the breakfast hall to greet the guests.... an excellent gesture of hospitality.
March 8, 2014
Relaxing in a BIG Clean Apartment
Location, Clean Big Room & Equipped Kitchen
The stay was perfect because the General Manager, Mr. Goetschel, always go to the Breakfast Lounge to greet his guests and solve their problems.
Though there is no wide variety for Buffet Breakfast, the food quality is quite good & it is always filled.
The hotel is in between 2 underground stations, and it takes 2 minutes to walk to a big shopping mall with supermarket, food court etc.
Families with older children
June 27, 2013
best value accomodation
quiet, good value and well located.
my stay for 3 nights was very pleasant. the hotel is near underground train station and a modern shopping mall. Rooms are modern, clean and well kept.
United States of America,
May 23, 2013
Loved Budapest, def recommend Fraser
Fraser is located close to the metro and a shopping area. Budapest is a large city, but still walkable. Breakfast was standard and same every morning, but good selection and friendly staff. Room was very comfortable, outdoor balcony, fast internet and close to small shops, restaurants and grocery stores if you need to pick up food/supplies. Definitely recommend.
February 26, 2013
Lovely apartment with good service
Big room with kitchen and cheap price
The staff were so friendly and the room was great, big and clean. I reallly enjoyed staying at this apartment. The breakfast ok but not much choice. The location is good, few mins walk to the shopping centre. A great stay and great staff.
Families with young children
January 27, 2012
Lovely appartments, service standard high
Brand new,central, easy access
Was memorable, sure coming back here next time..people very nice, unusual for Budapest..appatments are fantastic,spacious, new and we got a lovely little terrace too with nice view..breakfast available and covered,closed garage for 14EU a day..we liked it..
Hotel Feature Tip:
The hotel is Green,they change linen upon reuest,mean if you don't put the towels in the bath for change,they won't..found out after 2days.. ;)
January 19, 2012
Nice hotel with some issues
Very nice and comfortable studios and appartments
I know what to expect from Fraser, as I was staying in several Fraser spots around the world. So, for a good price I booked studio apartment in Budapest. Here's what you can expect:
- Rooms are new, very nice equipped and comfortable.
- Generaly, hotel is quite, not to big
- You have good amenities in room
- Wi fi is free
- There are some works around in the moment so it's not very quiet
- View from rooms is at some old very ugly ruins
- Location is not that perfect as for the just a few bucks more you can have much more centraly, almost that good hotel
- I booked this hotel as I didn't want to drive too much around, so I parked the car in their garage. But, no one told me that it's 14 euros per day. Wow! It's almost like in the centre of Venice, Milano, Paris or some other European top spots. And this is not Budapest city center.
If I knew that the garage is 14 euros per day, I would book nice hotel in city center and everything would be in walking distance. We spend around 15 euros extra per taxi, which is not cheap, but of course, taxi scum will always turn on the most expensive tariff when they notice you are foreigner.
December 27, 2011
Price, cleanliness, spaciousness, friendly and warm atmosphere.
Whilst the hotel is not within an easy walk of the main tourist area it is quite well located being quite close to the metro and then a short trip on the train. The advantage of the location however is that it offers great value for money. Being quite a new hotel also means its very clean and well kept. The breakfasts are very good and the breakfast staff in particular are very accommodating and friendly. I'd highly recommend it especially for a longer stay as the suite style rooms provide a lot of space and a feeling of homeliness. The shopping centre nearby is also very convenient if you need supplies to self cater.
September 9, 2011
friendly staffs and fantastic room
good facilities and staffs
It is located near underground station(forgot the name) about 3min on foot.
Staffs we met were really friendly and room was perfect.
happy to stay there.