Excellent 8.5
Based on 175 reviews

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About Fraser Suites Hanoi


Strategically located in Syrena Tower on Xuan Dieu Street, Fraser Suites Hanoi features a prominent location that is home to many expatriates. The tranquil environment and spacious rooms guarantees a brilliant stay. An ideal place of stay for both business and leisure purposes, the property commands ecstatic views of the Westlake district. Indeed a residential enclave that is preferred by expatriates and their families, Fraser Suites Hanoi is also known for their exclusive hotel facilities. The property features modern facilities like a large screen LCD TV, an entertainment system, as well as exclusive keycard elevator access. A trendy and chic property, Fraser Suites Hanoi is a fantastic place of stay.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • yoga room
  • fitness center
  • steamroom

Swimming & soaking

  • outdoor pool

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • room service
  • restaurant


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • concierge

On-site facilities

  • family room
  • garden
  • elevator
  • library
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • ATM

Languages Spoken

  • English
  • Vietnamese
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The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 55.00 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 30.35 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 25
Number of Restaurants: 1
Number of Rooms : 185
Reception Open Until: 12:00 PM
Year Hotel Built: 2008
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.2
  • Location 8.1
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.3
  • Food/Dining 7.7

July 29, 2016
Impeccable, Better than 5 star hotels
Amazing serviced apartments, big rooms, you really get your own space like your home with a drawing room, bed room, fully equipped kitchen and service of a 5 star hotel. Not sure why we choose a small room in a 5 star hotel when we can get our own apartment with same service and cheaper price. Super clean, very friendly and helpful staff, daily room service, free breakfast, free shuttle to tourist area, and attached to a small shopping complex, what else we need for our travel. Definitely recommended for both business and leisure travellers. Excellent location along westlake, lots of restaurants at walking distance. You won't go wrong with this.

Sy W.
Hong Kong
July 15, 2016
1st choice when travel to hanoi
I have been staying at this hotel for a few times. They are maintaining everything well. I will be back for my next hanoi trip for sure

Hong Kong
July 12, 2016
nothing to add.

Keith S.
July 01, 2016
Top notch
High quality hotel, clean and modern rooms, nice gym, great pool and good breakfast. Near anything and everything in West Lake area

Keith S.
July 01, 2016
Very nice hotel
If they have a deal on, I stay here...both on holiday with family or on business. rooms are modern, we have been upgraded at times, location works well (if you want to be in West Lake) and staff are helpful. Very Japanese oriented, which means they tend to stay on top of the little things. Breakfast buffet is excellent.

Hsiao L.
June 22, 2016
The best hotel I have stayed in Hanoi ~

Michael B.
June 21, 2016
Terrific stay as always, Great staff, Great service, Great Location
A home away from home.

Eric T.
June 13, 2016
Good place to stay
Very well management hotel. The free shuttle bus was nice surprise.

May 31, 2016
The hotel room is huge but the room smell is not fresh.

May 31, 2016
very special place
i had a spacious studio with adequate cooking stuff, i love the fact that the pool is just couple step away and the sight is amazing.


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