Excellent 8.5
Based on 185 reviews

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About Fraser Suites Hanoi


Strategically located in Syrena Tower on Xuan Dieu Street, Fraser Suites Hanoi features a prominent location that is home to many expatriates. The tranquil environment and spacious rooms guarantees a brilliant stay. An ideal place of stay for both business and leisure purposes, the property commands ecstatic views of the Westlake district. Indeed a residential enclave that is preferred by expatriates and their families, Fraser Suites Hanoi is also known for their exclusive hotel facilities. The property features modern facilities like a large screen LCD TV, an entertainment system, as well as exclusive keycard elevator access. A trendy and chic property, Fraser Suites Hanoi is a fantastic place of stay.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Airport transfer

Fitness & recreation

  • Yoga room
  • Fitness center
  • Steamroom

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • children's playground
  • Kids club
  • Swimming pool [kids]


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Concierge

On-site facilities

  • Family room
  • Garden
  • Elevator
  • Library
  • Shop(s)
  • Smoking area

Health and security

  • Safety deposit boxes

Business & money services

  • ATM

Languages spoken

  • English
  • Vietnamese
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The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 55.00 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 30.35 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 25
Number of Rooms : 185
Reception Open Until: 12:00 PM
Year Hotel Built: 2008
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The restaurant is undergoing renovation from August 4, 2016 to September 30, 2016. Full buffet breakfast will be served at a nearby restaurant during this period. Please contact the property directly for more details.
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.2
  • Location 8.1
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.3
  • Food/Dining 7.7
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Sy W.
Hong Kong
August 29, 2016
some area under redevelopment but not affecting the overall stay
restaurant and some area are under redevelopment and according to the staff the project will be end by Sept. Overall not big affect to the stay..

Binh Q.
August 28, 2016
Will come back
The bathroom has this weird smell but overall i liked the place. Very comfy bed and spacious room.

Robert M.
August 16, 2016
Very comfortable Fraser Suites Ha Noi
We stayed in a single bedroom apartment on the 5th floor for 12 days while we assisted in our daughter's move to Ha Noi. The apartment was very comfortable and quite spacious. The staff were excellent - very helpful and pleasant. The facilities generally in the complex are also very good - great pool and gym, and even though the restaurant was out of action while being refurbished, the hotel provided an alternative restaurant close by. The Fraser suites are not in the centre of town, but this slight disadvantage is off set by the daily shuttle service to a number of drop off points around the centre of Ha Noi. It is also adjacent to a supermarket/shopping centre which is very useful for longer stays. We will certainly book the Fraser Suites again when we return to Ha Noi.

Nguyen V.
August 14, 2016
nice apartment
nice apartment

Tuan T.
August 12, 2016

David C.
United Kingdom
August 09, 2016
Great Location
With a gourmet supermarket located downstairs, coffee shop and a coupe of restaurants this makes a great base for exploring Hanoi. A short walk from the Lake and some great bars and restaurants. I would stay here again.

Jacqueline L.
August 02, 2016
Big apartment
Big apartment with gym, Jacuzzi and pool facilities. There is also a supermarket nearby.

Jacqueline L.
August 02, 2016
Friendly staff
staff are friendly and helpful. they have a good usage and understanding of English command.

July 29, 2016
Impeccable, Better than 5 star hotels
Amazing serviced apartments, big rooms, you really get your own space like your home with a drawing room, bed room, fully equipped kitchen and service of a 5 star hotel. Not sure why we choose a small room in a 5 star hotel when we can get our own apartment with same service and cheaper price. Super clean, very friendly and helpful staff, daily room service, free breakfast, free shuttle to tourist area, and attached to a small shopping complex, what else we need for our travel. Definitely recommended for both business and leisure travellers. Excellent location along westlake, lots of restaurants at walking distance. You won't go wrong with this.

Sy W.
Hong Kong
July 15, 2016
1st choice when travel to hanoi
I have been staying at this hotel for a few times. They are maintaining everything well. I will be back for my next hanoi trip for sure


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