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About Fraser Suites Hanoi

Description

Strategically located in Syrena Tower on Xuan Dieu Street, Fraser Suites Hanoi features a prominent location that is home to many expatriates. The tranquil environment and spacious rooms guarantees a brilliant stay. An ideal place of stay for both business and leisure purposes, the property commands ecstatic views of the Westlake district. Indeed a residential enclave that is preferred by expatriates and their families, Fraser Suites Hanoi is also known for their exclusive hotel facilities. The property features modern facilities like a large screen LCD TV, an entertainment system, as well as exclusive keycard elevator access. A trendy and chic property, Fraser Suites Hanoi is a fantastic place of stay.
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Features

Hotel Facilities

  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • business center
  • concierge
  • dry cleaning
  • elevator
  • family room
  • laundry service
  • library
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops

Sports and Recreation

  • children's playground
  • fitness center
  • garden
  • kids club
  • outdoor pool
  • pool (kids)
  • steamroom
  • yoga room

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Vietnamese
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Policies

The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 55.00 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 30.35 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 25
Number of Restaurants: 1
Number of Rooms : 185
Reception Open Until: 12:00 PM
Year Hotel Built: 2008
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Recent traveler reviews

Filter by traveler type
All reviews (163)

Business travelers (63)

Couples (32)

Solo travelers (6)

Families with young children (24)

Families with older children (21)

Groups (17)

Excellent
8.5
Hotel Condition/Cleanliness
9.1
Facilities
9.2
Location
8.1
Room Comfort/Standard
8.7
Staff Performance
8.9
Value for Money
8.3
Food/Dining
7.7

8 Thai V.
Vietnam
May 18, 2016
Good services
Good for your trip and relax

9.6 Juliana L.
Singapore
May 01, 2016
Compliment
Front office staff joe and tony were excellent! Friendly and accommodating!

10 Michael B.
United States of America
April 21, 2016
Nice Staycation Spot
We live in Hanoi and went to Fraser Suites for a weekend "staycation." Great location, facilities and service. The gym is small, but descent. The pool is wonderful, but could use some more lounge chairs. The hotel wasn't full when we stayed, so finding a spot at the pool wasn't a problem. However, in the summer time it looks like it might be difficult to find a lounge chair.

10 Dinh V.
Vietnam
April 26, 2016
Best service n location n nice view
Very well

9.2 Sy W.
Hong Kong
April 20, 2016
Huge room and great view
The room is huge! I think around 130m2 big. I can get everything inside just like my home. The view is great and the location is also very convenient

9.3 Sy W.
Hong Kong
March 24, 2016
another cosy hotel at west lake area
supermarket and foods just down stair, room is cosy
room is so cosy. i like the wooden floor for bed rm area and stone for living room area. wifi is gd. washing machine is available so that i can clean my dirty cloth after workout in the morning. supermarket is next at downstair. it is super easy to get food and any daily necessary. staffs are nice also!

6.8 Tak C.
Singapore
March 15, 2016
Satisfactory stay overall.
The staff were friendly and helpful.

9.2 TranLeAnh T.
Vietnam
February 07, 2016
So nice place
Good at all

9 kenneth S.
Philippines
December 31, 2015
fantastic
located beside a mini shopping mall. accessible to many tourist attractions. shuttle bus to aeon mall.
The staff are customer service oriented. They booked restos got taxis and tried their best to answer our queries. The manager is hands on and i have to commend him for attending to customers needs.

7 Saravanan S.
Malaysia
December 08, 2015
Good hotel
Good hotel nearby west lake
Good hotel, but only downside is that it is a bit further from city centre.


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