Excellent 8.5
Based on 174 reviews

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About Fraser Suites Hanoi

Description

Strategically located in Syrena Tower on Xuan Dieu Street, Fraser Suites Hanoi features a prominent location that is home to many expatriates. The tranquil environment and spacious rooms guarantees a brilliant stay. An ideal place of stay for both business and leisure purposes, the property commands ecstatic views of the Westlake district. Indeed a residential enclave that is preferred by expatriates and their families, Fraser Suites Hanoi is also known for their exclusive hotel facilities. The property features modern facilities like a large screen LCD TV, an entertainment system, as well as exclusive keycard elevator access. A trendy and chic property, Fraser Suites Hanoi is a fantastic place of stay.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • yoga room
  • fitness center
  • steamroom

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • children's playground
  • kids club
  • swimming pool [kids]

Food & beverage

  • room service
  • restaurant

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • concierge

On-site facilities

  • family room
  • garden
  • elevator
  • library
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Vietnamese
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Policies

The property provides shuttle service to nearby areas. Kindly contact the property for more details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Must use an extra bed
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 55.00 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 30.35 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 25
Number of Restaurants: 1
Number of Rooms : 185
Reception Open Until: 12:00 PM
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.1
  • Facilities 9.3
  • Location 8.1
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.3
  • Food/Dining 7.7

Sy W.
Hong Kong
July 15, 2016
1st choice when travel to hanoi
I have been staying at this hotel for a few times. They are maintaining everything well. I will be back for my next hanoi trip for sure

WONG S.
Hong Kong
July 12, 2016
leisure
nothing to add.

Keith S.
Canada
July 01, 2016
Top notch
High quality hotel, clean and modern rooms, nice gym, great pool and good breakfast. Near anything and everything in West Lake area

Keith S.
Canada
July 01, 2016
Very nice hotel
If they have a deal on, I stay here...both on holiday with family or on business. rooms are modern, we have been upgraded at times, location works well (if you want to be in West Lake) and staff are helpful. Very Japanese oriented, which means they tend to stay on top of the little things. Breakfast buffet is excellent.

Hsiao L.
Taiwan
June 22, 2016
excellent
The best hotel I have stayed in Hanoi ~

Michael B.
Australia
June 21, 2016
Terrific stay as always, Great staff, Great service, Great Location
A home away from home.

Eric T.
Malaysia
June 13, 2016
Good place to stay
Very well management hotel. The free shuttle bus was nice surprise.

ALEXANDER L.
Malaysia
May 31, 2016
average
The hotel room is huge but the room smell is not fresh.

TRANG H.
Vietnam
May 31, 2016
very special place
i had a spacious studio with adequate cooking stuff, i love the fact that the pool is just couple step away and the sight is amazing.

Thai V.
Vietnam
May 18, 2016
Good services
Good for your trip and relax



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