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About Fraser Suites Insadong Seoul Residence

Description

If your passion for golf knows no bounds, you’ll adore the rooftop driving range sitting atop this complex of luxury serviced suites. The fully-furnished, gold standard suites offer one to four bedroom apartments as well as luxurious penthouses. Known colloquially as Mary's Alley, this area was once home to officials of the ruling Joseon Dynasty and members of Korean aristocracy. To this day, Insadong is known for being Seoul’s foremost cultural district - its countless alleys are adorned with antique stores, making it a favorite shopping district for tourists. When you're ready to book a room at Fraser Suites Insadong Seoul Residence, please enter your travel dates into the secure online booking form and click.
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Features

Hotel Facilities

  • 24-hour front desk
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • laundry service
  • meeting facilities
  • newspapers
  • restaurant
  • safety deposit boxes
  • shared lounge/TV area

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • kids club
  • pool (kids)
  • sauna
  • steamroom

Languages Spoken

  • English
  • Korean
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Policies

Please note that housekeeping service is available on weekdays only (excluding Saturdays, Sundays and Public Holidays) and this does not include dish washing services.

Internet access:

Internet is available in the hotel rooms and costs KRW 15000 per 24 hours. 2 IDs and passwords are provided for up to 2 devices. Each ID and password is only for 1 device and cannot be shared.

For stays over 3 nights, internet is available in the hotel rooms and costs KRW 40,000. 2 IDs and passwords are provided for up to 2 devices. Each ID and password is only for 1 device and cannot be shared.

Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.

Early check out policy: Please note that for stays up to 2 nights, full rental will be charged. For stays from 3 nights up to 14 nights, early departure notice must be received 2 days prior to departure, otherwise pre-termination fee of the remaining days of the original stay will be charged. For stays from 15 nights to 30 nights, early departure notice must be received 7 days prior to departure, otherwise pre-termination fee of 2 week’s rental will be charged.

Upon prior requests, guests will be allowed to bring pets into the property with additional conditions regarding size, number of pets, and days at the property.

Children and extra beds
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 22000 KRW
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 15000 KRW
Number of Floors: 23
Number of Rooms : 213
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 2002
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Verified traveler reviews

Filter by traveler type
All reviews (652)

Business travelers (74)

Couples (137)

Solo travelers (70)

Families with young children (118)

Families with older children (121)

Groups (132)

Excellent
8.1
Hotel Condition/Cleanliness
8.3
Facilities
8.4
Location
8.9
Room Comfort/Standard
8.2
Staff Performance
8.4
Value for Money
8.0
Food/Dining
6.7

8.8 Yong P.
South Korea
April 24, 2016
Clean
Clean and good survise

9.2 Po C.
Hong Kong
April 08, 2016
An excellent experience
Excellent experience. Very nice apartment, well-renovation and large room with good view. Very beautiful swimming pool. The most enjoyable part is the friendly and helpful staff who help with posting postcard and ordering delivery to Hotel. We have left a piece of luggage in the hotel and only found out when we are on the way to the airport. The hotel sent a car driving the luggage and gave to us in the airport. Well-arranged and very helpful. All of the family members truly appreciate and love this hotel. Wonderful experience to live in here.

8.7 Zhong Y.
Singapore
February 15, 2016
Good location with easy access to trains and food
Location, Spaciousness of apartment, Friendly staff
The location is great, with the train a mere minutes walk away. There are also plenty of restaurants around the Hotel, and easy access to many amenities. Do note that housekeeping does not work everyday as this is a serviced apartment and not a hotel. Good in-room facilities such as a clean bathroom and kitchenette.

7 Darryl G.
Australia
January 30, 2016
Great location
Location, Location, Location
Its a nice place within easy stroll of shopping, restuarants, historical locations and the Seoul subway.

7.3 Steven C.
Malaysia
January 28, 2016
Comfort stay but service is to be improved.
Great location, spacious especially when u have toddlers around, full kitchen equipment to make self-cooking more convenient.
The location is great, situated right in the center of Insadong making an easy access to restaurants, street shops, subway stations and there is a 7-11 right infront of it. The room was comfortable..i booked a 1 bedroom suite and im glad that i chose this suite as it has more space for my toddler to play around compared to normal hotel room. The hotel staffs are friendly but i would still think that the services need to be improved: 1) room wasnt cleaned up even though i had placed the "please tidy up my room" tag on the door knob. So then the 3rd day onwards i personally approached the reception to ask for room service (not sure if its only my room that i cant make internal call to the room service line)..thing got a little bit better as i didnt ask for the service on a certain day but it was still cleaned up when we're back. But the toiletries like shampoo & shower gel have not been filled up since the very 1st day and until they are really emptied and i have to call up to operator to request for refill. 2) the check out time is as early as 11am while the check in time is as late as 2pm. I understand that most of the hotels now are practicing the late check in time at 2pm but they still remain the check out time at 12pm..and upon request for late check out, an hour will be given without much hassle. So as usual I thought 12pm is the time and i was making lunch since we still have some fresh left over vege and noodles. And then i received call frm reception telling me to check out as it's already 11am. I told her we werent ready yet and ask for extension til 12pm and she sounded so reluctant to offer. 3) they provide only luxury taxi which charge at least 1/2time more expensive than the normal taxi and when we decided not to go for the luxury one, we have to personally go out to the street to get one..and noone was there to help with the luggage. Overall i had a comfort stay but it cld be greater if the service was better.

6.7 Sergei P.
United States of America
January 15, 2016
Large and equipped but with problems.
location, size, amenities.
Negatives: Wifi is extra - $40/3days. Non smoking apt had a bathroom stinking like a smocking lounge at the airport, at checking in nobody offered any help with my luggage, elevator/lift has problems with pushbuttons, pc use at business center is extra. Overall the value is not good unless for a family w lical simcard for internet who would like to cook a lot.

7 SHARON C.
Malaysia
January 03, 2016
A good hotel for family
Space, location, good wifi
Spacious apartment for families with everything within walking distance - cafe, restaurant, shopping, 7-11 The cleanliness of the apartment could be improved especially carpets area & under TV cabinet.

4.7 Catherine C.
Hong Kong
January 02, 2016
Upgrading has a different meaning!
The bed, the TV and the washer.
It's regrettably to choose Fraser Suites because they have a different interpretation regarding upgrading. Their staff told me that the two rooms that I reserved will be upgraded, namely a 1-bdrm upgraded to 2-bdrm & 2-bdrm to a 3-bdrm. My friends staying in the 2-bdrm left two days before us. But we checked out the 3-bdrm, we have to pay an extra amount coz they said they put an extra bed in the room and denied that the 3-berm was upgraded. The duty manager even said it's because of the English standard of their front staff was not good. If you choose this, better ask them to have a written confirmation to protect yourself because they have a different meaning of upgrading. I hope the Fraser Headquaters will look into this incident seriously. I'm a frequent traveller to Seoul. I will pick some place more professional next time. It almost ruined my trip because they didn't care about that we had a flight to catch and just kept asking for money without listening to the facts. It's totally unprofessional and dissatisfactory.

9.3 David C.
United States of America
January 01, 2016
Clean, spacious, efficient
Enjoyed the pool area, nice customer service, and spacious rooms.

5 Low Y.
Singapore
December 20, 2015
Unfriendly staffs. My room was not cleaned.
Location is good with a lot of nearby good restaurants. Near to subways.
Less than satisfactory

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