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Fraser Suites Insadong Seoul Residence

18, Insadong 4 gil, Jongno-gu, Insadong, Seoul, South Korea 03163

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Features of Fraser Suites Insadong Seoul Residence

Hotel Facilities

  • 24-hour front desk
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • laundry service
  • meeting facilities
  • newspapers
  • restaurant
  • safety deposit boxes
  • shared lounge/TV area

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • kids club
  • pool (kids)
  • sauna
  • steamroom

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Serviced Apartment description
If your passion for golf knows no bounds, you’ll adore the rooftop driving range sitting atop this...see more If your passion for golf knows no bounds, you’ll adore the rooftop driving range sitting atop this complex of luxury serviced suites. The fully-furnished, gold standard suites offer one to four bedroom apartments as well as luxurious penthouses. Known colloquially as Mary's Alley, this area was once home to officials of the ruling Joseon Dynasty and members of Korean aristocracy. To this day, Insadong is known for being Seoul’s foremost cultural district - its countless alleys are adorned with antique stores, making it a favorite shopping district for tourists. When you're ready to book a room at Fraser Suites Insadong Seoul Residence, please enter your travel dates into the secure online booking form and click.
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Recent customer comments

Filter by Traveler Type
All reviews (638)

Business travelers (74)

Couples (132)

Solo travelers (69)

Families with young children (115)

Families with older children (119)

Groups (129)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (638)
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Darryl G. Couples
Australia, January 30, 2016
Great location

Location, Location, Location
Its a nice place within easy stroll of shopping, restuarants, historical locations and the Seoul subway.
Steven C. Families with young children
Malaysia, January 28, 2016
Comfort stay but service is to be improved.

Great location, spacious especially when u have toddlers around, full kitchen equipment to make self-cooking more convenient.
The location is great, situated right in the center of Insadong making an easy access to restaurants, street shops, subway stations and there is a 7-11 right infront of it. The room was comfortable..i booked a 1 bedroom suite and im glad that i chose this suite as it has more space for my toddler to play around compared to normal hotel room. The hotel staffs are friendly but i would still think that the services need to be improved: 1) room wasnt cleaned up even though i had placed the "please tidy up my room" tag on the door knob. So then the 3rd day onwards i personally approached the reception to ask for room service (not sure if its only my room that i cant make internal call to the room service line)..thing got a little bit better as i didnt ask for the service on a certain day but it was still cleaned up when we're back. But the toiletries like shampoo & shower gel have not been filled up since the very 1st day and until they are really emptied and i have to call up to operator to request for refill. 2) the check out time is as early as 11am while the check in time is as late as 2pm. I understand that most of the hotels now are practicing the late check in time at 2pm but they still remain the check out time at 12pm..and upon request for late check out, an hour will be given without much hassle. So as usual I thought 12pm is the time and i was making lunch since we still have some fresh left over vege and noodles. And then i received call frm reception telling me to check out as it's already 11am. I told her we werent ready yet and ask for extension til 12pm and she sounded so reluctant to offer. 3) they provide only luxury taxi which charge at least 1/2time more expensive than the normal taxi and when we decided not to go for the luxury one, we have to personally go out to the street to get one..and noone was there to help with the luggage. Overall i had a comfort stay but it cld be greater if the service was better.
Sergei P. Solo travelers
United States of America, January 15, 2016
Large and equipped but with problems.

location, size, amenities.
Negatives: Wifi is extra - $40/3days. Non smoking apt had a bathroom stinking like a smocking lounge at the airport, at checking in nobody offered any help with my luggage, elevator/lift has problems with pushbuttons, pc use at business center is extra. Overall the value is not good unless for a family w lical simcard for internet who would like to cook a lot.
SHARON C. Families with young children
Malaysia, January 03, 2016
A good hotel for family

Space, location, good wifi
Spacious apartment for families with everything within walking distance - cafe, restaurant, shopping, 7-11 The cleanliness of the apartment could be improved especially carpets area & under TV cabinet.
Catherine C. Solo travelers
Hong Kong, January 02, 2016
Upgrading has a different meaning!

The bed, the TV and the washer.
It's regrettably to choose Fraser Suites because they have a different interpretation regarding upgrading. Their staff told me that the two rooms that I reserved will be upgraded, namely a 1-bdrm upgraded to 2-bdrm & 2-bdrm to a 3-bdrm. My friends staying in the 2-bdrm left two days before us. But we checked out the 3-bdrm, we have to pay an extra amount coz they said they put an extra bed in the room and denied that the 3-berm was upgraded. The duty manager even said it's because of the English standard of their front staff was not good. If you choose this, better ask them to have a written confirmation to protect yourself because they have a different meaning of upgrading. I hope the Fraser Headquaters will look into this incident seriously. I'm a frequent traveller to Seoul. I will pick some place more professional next time. It almost ruined my trip because they didn't care about that we had a flight to catch and just kept asking for money without listening to the facts. It's totally unprofessional and dissatisfactory.
David C. Couples
United States of America, January 01, 2016
Clean, spacious, efficient

Enjoyed the pool area, nice customer service, and spacious rooms.
Low Y. Couples
Singapore, December 20, 2015
Unfriendly staffs. My room was not cleaned.

Location is good with a lot of nearby good restaurants. Near to subways.
Less than satisfactory
Edmund T. Families with older children
Singapore, December 08, 2015
Great family hotel

Size and condition of apt. Closeness to amenities. Fantastic gym
Great hotel for family. Apt was very new and modern. Room thermostats not working well. Towels were a little dirty. These were same minus points I read in earlier reviews. Otherwise fantastic location in insadong. Close to all kinds of amenities and restaurants and subway only 3 minutes away on foot. One of the best hotel gyms I've ever come across.
Sujin T. Business travelers
United States of America, December 04, 2015

I think this place is good for families and group of people. Convenient location.
Marie C. Business travelers
Australia, November 09, 2015
Great Location! Services could be improved.

Location, size of room/apartment, amenities within the apartment
Overall, our stay at Fraser Suites was pleasant. Location-wise, it's walking distance to fantastic Korean foods and restaurants. The 7 eleven opposite is handy. We noted that the 'norm' tea & coffee was not provided. Hence, we required an after check-in evening run to the mini-mart around the corner to ensure we could have the simple pleasure of a hot drink in the morning. Also, when it was time to leave the hotel for the airport, our simple request of "please kindly call a taxi for us" was greeted with, "please go around the corner and hail one". We will likely stay again at Fraser Suites Insadong due to the location and spacious room but they are missing the opportunity to leave a very positive lasting impression.

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