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Excellent 8.1
Based on 666 reviews

Recent customer comments

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based on 666 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 6.7

David C.
United States
January 01, 2016
Clean, spacious, efficient
Enjoyed the pool area, nice customer service, and spacious rooms.

Knuth K.
December 21, 2015
good location
location, value and accessibility
good location and access to public transport

Low Y.
December 20, 2015
Unfriendly staffs. My room was not cleaned.
Location is good with a lot of nearby good restaurants. Near to subways.
Less than satisfactory

Edmund T.
December 08, 2015
Great family hotel
Size and condition of apt. Closeness to amenities. Fantastic gym
Great hotel for family. Apt was very new and modern. Room thermostats not working well. Towels were a little dirty. These were same minus points I read in earlier reviews. Otherwise fantastic location in insadong. Close to all kinds of amenities and restaurants and subway only 3 minutes away on foot. One of the best hotel gyms I've ever come across.

Sujin T.
United States
December 04, 2015
I think this place is good for families and group of people. Convenient location.

South Korea
November 22, 2015
fine in overall but quite old furniture/interior
location, staff, location
It was fine in overall but furniture in the room was very old and not fancy at all. They absolutely need to be replaced. But in terms of location, it is just next to Insadong-gil, maybe 2 minutes away, so we were satisfied with its location. And the staff were kind.

Marie C.
November 09, 2015
Great Location! Services could be improved.
Location, size of room/apartment, amenities within the apartment
Overall, our stay at Fraser Suites was pleasant. Location-wise, it's walking distance to fantastic Korean foods and restaurants. The 7 eleven opposite is handy. We noted that the 'norm' tea & coffee was not provided. Hence, we required an after check-in evening run to the mini-mart around the corner to ensure we could have the simple pleasure of a hot drink in the morning. Also, when it was time to leave the hotel for the airport, our simple request of "please kindly call a taxi for us" was greeted with, "please go around the corner and hail one". We will likely stay again at Fraser Suites Insadong due to the location and spacious room but they are missing the opportunity to leave a very positive lasting impression.

Tani Q.
South Korea
October 27, 2015
Great location and spacious clean apartments
Spacious serviced rooms, great location and friendly, efficient staff.

Dolly L.
October 26, 2015
Location is great!!
Location of hotel, many restaurants near hotel, walking distance to subway
No air conditioning this time of the year so we left the windows opened all the time. Even though we were on the high floor, we could hear drunkards shouting in the wee hours. Prepaid Wifi didn't work, required staff assistance to reset modem on 1st day. Washing machine broke down but was repaired the next day. Overall quite a pleasant stay.

Helen K.
United States
October 19, 2015
good location, but over-rated
location, location, location