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2015
Excellent 8.4
Based on 708 reviews

Recent customer comments

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Excellent



based on 708 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.2
  • Location 8.3
  • Room Comfort/Standard 9.1
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.4

Cindy Y.
Singapore
August 08, 2015
nice clean room and spacious
room is spacious and clean, location quite convenient

Astrid G.
Netherlands
August 06, 2015
Great stay
Quality, service and overall experience

Juwita H.
Indonesia
July 30, 2015
Clean and comfortable
Location is superb in the heart of perth, clean, and beautiful room
Loves it, definitely goin to stay here on my next visit to perth

Yuan C.
China
July 27, 2015
Good,Clean,Comfort
Clean

francisca Y.
Indonesia
July 19, 2015
Excellent
Room, location, friendly staff

Patrick Y.
Australia
July 16, 2015
I love this hotel
Location, Comfort, Service
I only stayed for a night and had n early checkout however I wish I could have stayed longer. The bed was so comfortable I want one for home and the food for room service was good and the service was fantastic. This is the best hotel I have stayed in in Perth by far. The others could learn a thing or two from these guys.

Rosie L.
Australia
July 10, 2015
Didn't want to leave
The room, the staff and the food

SERENE C.
Singapore
July 07, 2015
Beautiful suites and great service
Cleanliness, customer service, location

Keng T.
Singapore
July 03, 2015
Poor service standard and bad carpark arrangement
Clean and new.
The review on the carpark is true. We paid $90 for 3 days of parking and we find that there isn't sufficient Car park space. The carpark is co-shared with other apartments and when it's full, I have to park at lots reserved for riverside residence, only to be embarrassed when I received warning letter on my windscreen! No bell service and we have to carry the luggagesournluggages by ourselves. Hotel amenities are not replenished daily and we have to call housekeeping whenever we need them. And the housekeeping takes a long time to send our requests. Overall, hotel is clean and new. But, poor service standard make it overrated. Hotels and apartments in Perth are generally and cosy, as such, parking a premium for this hotel is not worth it. Bad!

haider M.
Australia
July 02, 2015
quite and nice
quite, friendly staff, nearby CBD and major arterial roads.
Overall, it nice accommodation. however, there need to improve some aspects. for example, my key cards were not reliable. They required many visits to the reception desk to rectify them (with promise "it should be fine now) as well as inconvenience (over my 8 nights staying) to get access the room, lift and the carpark. The system need serious attention. The dinner was not exciting with meat very over cooked so it edges became crunchy!! however, the staff were friendly. supply of consumable were not regular and i had to ring the desk on several occasion to get them. Parking was over booked and on several occasions struggled to find a spot when returned around mid night (parked relectently in hand-capped spot).