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Fraser Suites Queens Gate

39B Queensgate Gardens, Chelsea, London, United Kingdom (Show on map)

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Area: Chelsea Number of Rooms: 105
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 56 reviews

Value for Money
8.1
Location
9.2
Staff Performance
8.0
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.5
Food/Dining
7.0
All reviews (56)
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Apinya V. Families with young children Thailand, April 21, 2015
Perfect location. Nice and Warmmy Hotel.

1.location 2.clean
9.3
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Neil B. Families with young children Philippines, April 10, 2015
Simple but elegant

Simple but elegant. Superb location. Cleanliness. Excellent service.
9.7
It was very good w the seamless service.
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Sharman S. Families with young children Malaysia, April 10, 2015
great location and room

staff performance, location and good size room
9.3
it was fantastic, the staff was helpful. The room was big, our family of 4 was very comfortable. sofa bed was great too... location is fantastic, with a tube station less than 3 minutes walk away. Food was easily available... will definately come back
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Nada H. Couples United Arab Emirates, April 9, 2015
Excellent facilities & location

Facilities and location
8
Very good
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Weng K. Business travelers Malaysia, March 30, 2015
One of the rudest group of staff I've met

Fraser Suites Queens Gate
7
The staff is the worst I have encountered in a 4 star rated establishment. I have been to many 4-5 star hotels, the staff at Queens Gate is by far the worst and the most sarcastic. The hot water in our hotel was not working and they refused to change our rooms or upgrade us. They were sarcastic and rude throughout the whole process. HORRIBLE staff. All of them need to go back to hospitality school. if you give your guest a bad experience, try to redeem the hotel by (1) upgrade to next level (2) be polite!!!! The upgrade is only GBP 12 you shouldn't risk the hotels brand name over GBP 12!!!
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Jaime T. Couples Philippines, March 4, 2015
good stay

location, room facilities
8.3
room was noisy since hotel's on a main street. overall stay was good, pleasant.
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Miske T. Business travelers Indonesia, February 3, 2015
The best luxurious spot to view London Bridge

The best luxurious serviced apartment located at the London Bridge. Hotel staffs are all friendly and helpful. Complete utilities in room.
9.3
One of the best, will definitely come back again.
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Thiam S. Families with older children Singapore, December 11, 2014
All the convenience of home.

location, comfort & privacy.
9
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Daniel C. Couples Singapore, November 5, 2014
Stay at Fraser Suites Queensgate

Good location, nicely restored Victorian building with charmand helpful staff.
8.7
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Wong W. Couples Singapore, October 22, 2014
One of the best suites

Nice room,good service,good location
9.7
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