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Excellent 8.2
Based on 342 reviews

Recent customer comments

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Excellent



based on 342 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.0
  • Location 7.8
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 6.9

Leni D.
United Kingdom
August 18, 2014
family with young children
well equipped apartment, great pool and play room, quiet but walking distance to mall
We arrived on a Saturday evening and checked in straight away. Apartment was on 7th floor overlooking pool. It was clean, quiet and a great size for 2 adults, four year old and 15 month old and we made use of kitchen, TV, pool and playroom. About 10 main walk to Great World Mall where we ate and did supermarket shop. Also used free shuttlebus to Orchard Rd. Would have linked to return but fully booked.

NASSER A.
Saudi Arabia
August 08, 2014
singsporrfraser
location.center.apartment
Nice

Magnolia U.
Philippines
August 06, 2014
Great service
The best 3 things in this hotel are staffs are friendly, hotel service is great and good location
It was amazing. From the time we checked-in everything was smooth, all the staffs are friendly and accommodating, they even gave us a room that is just opposite of the playroom where our two boys can play and relax there. The rooms are big and very relaxing. The kitchen area is well equipped. The hotel Breakfast is good, staffs are always there to see and check if all the guest are not waiting too long in their line. The one thing that I will never forget is the smile and warm welcome on their face. To all those staff who gave us a very homey, relaxing stay.thank you so much.Definitely, I will recommend this hotel to my friends who's planning to visit Singapore.

Irene L.
Indonesia
August 03, 2014
unsuitable for dust allergic ppl
free shuttle service
nice and luxury room but poor cleanliness.. the housekeeper nicely help us wash all the dishes.. but the whole room like full of dust which very very unsuitable for allergic person like me and my son

Angelie L.
Philippines
July 30, 2014
Great for big groups
Location and room size
A bit pricey but with complete amenities a family would need.

Reynard H.
Indonesia
July 23, 2014
Home away from home!
People, Location and Set-up
We have been a regular for 5 years now...

tor B.
Australia
July 23, 2014
Good family self contained apartment accommodation
Swimming Pool, Kids Room, Sauna & Steam Room
Very good

Michelle D.
Australia
July 22, 2014
Relaxing, comfortable, welcomed, enjoyable and was
Location, housekeeping staff and quality of apartment beds, cleanliness, fittings and fixtures.
We had a most enjoyable stay. The apartment we stayed in was well fitted out and attractive. We had access to a large balcony area with a water feature and outdoor furniture setting. We were situated (rm 305) opposite the kids club room which was fantastic for our 6 yr old and 11 year old. The housekeeping staff were friendly and polite and extremely proficient in their job. The apartment was always immaculate and fresh water bottles supplied each day. The beds, manchester and pillows were great quality and the fluffy white towels a welcomed treat at the end of a busy day. The kitchen in the apartment was well equipped for the few times I used it and the laundry room was much appreciated with well stocked washing powder and a clothes airer as well as dryer. The front staff were welcoming and friendly and breakfast room staff also attentive. Breakfast was adequate. We would recommend this hotel and would stay again if traveling as a family to Singapore.

masamichi I.
Japan
July 22, 2014
Company retreat
staffs,price,futness
Very nice!Staffs are friendly and kind.

Louise M.
Australia
July 20, 2014
Home away from home
Staff were so professional and helpful from the moment we arrived. The rooms were kept clean and comfortable throughout our stay. The view was great and the kids enjoyed the pool very much.
Very happy to be placed in a room on 19th floor, facilities were excellent for what we needed and beds were very comfortable. Room was generally quiet until some noisy people moved in above us - would suggest to the hotel that some felt stoppers on the bottom of furniture wouldn't go astray! Kept awake by people above us dragging chairs across the floor :(