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Fraser Suites Sydney Apartments

488 Kent Street, Sydney CBD, Sydney, Australia (Show on map)

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Area: Sydney CBD Number of Rooms: 201
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 418 reviews

Value for Money
8.0
Location
9.3
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.4
All reviews (418)
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Richard L. Couples United Kingdom, August 1, 2015
Birthday

View, clean, modern
9.3
Very nice room with great view over city. Room was modern and large for 2 people. Great location in cbd.
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Elgar W. Business travelers Australia, August 1, 2015
Can't fault this hotel

Location, style, views
7.7
I can't really fault this hotel, it's a very nice place to stay. Looking westward over Darling Harbour isn't as nice as looking East over the city, but the hotel is still in a good location and the 1 bedroom suite I had was comfortable and roomy. Kitchen lacked an oven - only a microwave - but otherwise it was comfortable. You won't be disappointed staying here, however ensure you spend no more than $300 a night for value.
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Tiong M. Families with older children Malaysia, July 22, 2015
Great

Cleanliness. Location. Comfortable.
7.7
Very good indeed.
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Ranilo S. Couples Philippines, July 5, 2015
Good

location, swimming pool, good hotel
8
It was good!
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Justin C. Families with young children Singapore, June 13, 2015
It's not 5 star

Location is the only thing I find this hotel worth the 5 star perhaps.
8
Hotel's location is ideal. Staff who checked us in was helpful, fast and professional. Room was comfortable with nice bed and l'occitane amenities. And why is it not 5 stars? Well, we stayed for 6 nights, the housekeeping was not up to standard. We had used coffee cup that wasn't washed. Our baby cot wasn't cleaned, and our floor was dirty most of the time. We complained on the second night, 3rd day was better, and 4th day back to very lazy housekeeping again. Maybe because we were staying on the lowest floor which the housekeeping either begin or end, I am not so sure. I would go somewhere else next time.
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Mohamed A. Solo travelers Malaysia, June 8, 2015
Average Standard Hotel

The only good thing about the hotel is that the location is within walking distance of the main CBD.
5
A little disappointed with the room offered as it was facing the cinema parking building, although booked a room with a good view. Very disappointed with room cleanliness as this was the dirtiest among the frasier suites compared to Paris, Osaka, Jakarta, Kuala Lumpur and Singapore. Suggest that housekeeping team needs training. Rooms quality standard was neglected as there is clear signs of aging noticed on all wooden flooring, all furniture fittings and other items ie. the rooms looked very much older than the actual hotel age. The foreign staffs employed by hotel require more training as they are unable to respond to basic questions by guest on hotel standard services and also learn to be more polite with guests in general. Breakfast is reasonable but not able to cater all guest at peak morning hours due to small size breakfast area. Guest was asked to share table with other guest almost everyday which is rather not appropriate. As a result some had wait in queue for available table.
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Sinsupha Y. Families with older children Australia, May 31, 2015
“Excellent Reception Staff”

A minutes walks to the city.
5.7
Good.
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Wai H. Couples Hong Kong, May 25, 2015
in the heart of sydney where has a good view.

comfortability, location, wifi
7.3
I think that's good overall, just desire for a better bathroom.
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Ayu D. Families with young children Indonesia, May 19, 2015
Disappointed

Location
6.7
Just ok .. Not as good as the 1st visit Very disappointed
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Andrew W. Business travelers Australia, May 17, 2015
work travel

location, facilities, cleanliness.
9.3
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