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Frenz Hotel Kuala Lumpur

135 Jalan Tuanku Abdul Rahman, Golden Triangle, Kuala Lumpur, Malaysia 50100

Recent customer reviews

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Very good

7.8

based on 2065 reviews

1532 reviews in English

Value for Money
8.0
Location
8.3
Staff
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
6.4
All reviews (2065)
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Lily H. Couples United Kingdom, May 3, 2014
Great location poor quality breakfast

location, helpful staff, clean
7.7
location was good. Easy to walk to city centre, but it was hot, so bear this in mind, if with young children. We walked to KLCC and Bukit Bintang and china town, although we were tired at the end of the walk. The room was cost, as mentioned on the website, but was good enough if you are resting and sleeping only. Bathroom was ok but toilet area was small, so can be tight if you are a westerner. The walls are thin and we could here the teenagers in the room next door to us, it was better when they left and a family moved in, as they were quieter. The breakfast is poor. Depending on whether there are a lot of guests depended on e food you got. The more guests the better quality food, although most of it was cold anyway. We would stay here again, the hotel was good and the staff helped us with getting a taxi to the airport as many of them didn't want to use their meters. The only downside is that most places in that area closes about 9pm so you wouldn't be able to get a coffee or a meal or a snack much after, but still great location for everything else.
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Nadzam A. Couples Malaysia, May 3, 2014
Amanzingly convenient and comfortable.

Location, location & location.
9
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Zhenlek L. Couples Malaysia, May 2, 2014
So far so good

Nothing
6.3
No car park for customers
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Farizan J. Solo travelers Malaysia, April 30, 2014
Near to shopping areas

Cleanliness, strategic location, value for money
8.7
This hotel is situated in a strategic location. Near to shopping areas and public transport. Will recommend to others.
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Taufik H. Couples Indonesia, April 30, 2014
very near to market

location, clean, money
7
it's a pleasant stay with good facilities
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Low Y. Couples Malaysia, April 29, 2014
A stay like any hotel. Nothing outstanding.

Wifi, cleanliness & 1 & only 1 outstanding receptionist. She is the only 1 to live up to the hotel's :..leave as friend.
6
Satisfactory . Room service always needs reminder to replenish hotel's basics i.e tissue paper, complimentary drinks & even toilet papers after Hse keeping. Also stingy on sugar, shower gel ; in fact all it's basic's provision. Rooms facilities like iron, shower, doors etc.. with obvious running down signs. This hotel has dropped a lot of it's earlier good image. Also, almost all the receptionists need to work hard on their sulky, unhelpful & unfriendly attitude.
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Abdullah A. Groups Malaysia, April 26, 2014
Good location, average room, poor service

Location, location, location
5.7
Good first impression with attentive service to pick up luggage, after that all a big dissappointment.. Air conditioner sometimes not ok, late and poor room service.. And even horrible services by the receptionist..
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Ahmad N. Couples Malaysia, April 25, 2014
Just okay

Centrally located Easy access of public transport Near a variety of food stalls
5.7
Okay easy access for public transports Near shopping places easy dining places
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Izhar S. Solo travelers Malaysia, April 23, 2014
Best

Simple, Clean, Easy
8
Nice
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Noraini S. Couples Singapore, April 21, 2014
Pleasant journey. Convenient to KL central

Nearby shopping, fast service & clean
7
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