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Furama City Centre Hotel

60 Eu Tong Sen Street, Chinatown, Singapore (Show on map)

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Area: Chinatown Number of Rooms: 445
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
2388 reviews

Value for Money
7.1
Location
8.4
Staff Performance
7.5
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
7.0
All reviews (2388)
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George D. Families with older children Australia, October 18, 2013
Will never stay here again

Location, food outside the hotel and leaving
5.7
We arrived at the hotel in the early hours of the morning and our check-in was okay. Staff recorded my creditcard number, expiry date and security number on one piece of paper. I advised them that they now had all the required details for my creditcard to be used fraudulently. The rooms were small but clean and tidy. Cannot ask for anything more? Our room did not include wireless and no advice on rates. An enquiry on rates probably revealed why. This hotel charges S$15 an hour or S$25 a day for wireless internet access. You have got to be kidding me!!! that's robbery in anyone's language. Needless to say I went without internet for my stay. Bathroom was small, cramped and very angular. The towels were so worn out that there was no fluff on them at all. Hold them to the light you could actually see through them, see where the fluff used to be and where all the threads had been pulled out. Would not dry my dogs with them. Was going to complain but after seeing towels in the room service trolleys I didn't bother. In short the towels were disgusting, old and manky. Went for a swim as this was the main reason we chose this hotel. The pool is in a very tired and run down state of repair. The chairs were sparse, old and tired, the chair cushions were old, moldy, falling apart and soaked through. The pool towels were bath towels in the same state but they were an off brown (dirty, old unwashed brown). We used the pool once during our stay and the kids did not ask to go to the pool again. On check out I had to ask for the piece of paper that contained all my creditcard details. They gave me a copy. I said I wanted the original. In the end the staff member crossed out my creditcard number and retained the original. This procedure of recording all creditcard details on a piece of paper in this day and age is unprofessional and unreasonable. Will I stay here again. No, not ever, not with so many choices in Singapore. Can I recommend this hotel? No, not ever.
Issaree K. Couples Thailand, October 16, 2013
No free wifi in room

No free wifi in room
6
Kenneth C. Couples Australia, October 9, 2013
great,ready to go again

breakfast-closeness to transport etc- staff friendlinessvery good
7.3
very good. no problems at all. good views from window across to Sing,Flyer. Bed was a bit hard !!
Alfred Y. Couples Malaysia, October 7, 2013
Comfortable stay.

Close to MRT, Chinatown and walking distance from Clarke quay.
7
Aik M. Families with older children Malaysia, October 6, 2013
Centrally located in China Town

Conveniently located in China Town. Close to all the great food. Comfortable room.
8
Staff was very helpful. Room and Bed Comfortable. Very good food in the hotel as well as the surrounding in the China town vincinity.
Ai W. Couples Malaysia, October 6, 2013
Comfortable stay in the hotel

Comfortable, Clean & startegic location
7.7
Very comfortable, ample parking lots, the business center was very comfortable for meeting clients.
Nicholas B. Solo travelers Singapore, October 6, 2013
Pleasant for sleeping

Location, Cleaniness and Privacy
5.7
Kenneth M. Couples Australia, October 3, 2013
comfortable room great location no view from 4th f

location friendly service proximity to shopping
8.3
stay was good next time would like a room above floor 4
Prudence L. Business travelers Malaysia, September 30, 2013
Nice comfortable room but smoky.

The bed, size of room and food.
7
My stay was good apart from the smell of cigarette smoke in the bathroom. I booked a non-smoking room but apparently their ventilation is not that good. I could smell cigarette smoke in th early hours of the morning. Very strong smell.
Jessica D. Solo travelers United States of America, September 29, 2013
Good for a quick trip

Close to Clark Quay, good deal for the money, moderately spacious rooms.
7
Nothing stood out about this hotel. It was good for the money, clean but nothing amazing. Great for a quick trip in. Close to china town and Clark Quay.

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