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Very good 7.7
Based on 13789 reviews

Recent customer comments

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Very good

based on 13789 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

8 Yoke O.
May 05, 2015
good location
good location, comfortable room, good maintainence
The room is big and comfortable. It is centrally located.

9 Ahmad T.
May 05, 2015
Pleasant short trip in kl
The room service, the location, and the standard
Was a great short stay for me

2 Jacelyn Y.
May 05, 2015
Bad customer service, dirty room
it was unpleasant stay. When i entered the room, the whole room feel damp and wet. even the blanket is damp and wet. i called to change room. they said will get back to me when there is room available. but ended up no 1 call. They said will get the housekeeper to change the blanket for us also no one came. this is my 2nd time stay. it has gone bad to worse. LOUSY.

8 Shayne L.
May 04, 2015
stay at Furama
The food (breakfast buffet) , room (bed and aircon) and the swimming pool.
So far it was a great experience. The only problem was the internet connection in our room. Wifi is inconsistent.

7.7 hamziati H.
May 04, 2015
Good..Nothing to Complain
near to shopping mall
Good ,relaxing.. easy to take cab anywhere

4 siou C.
May 04, 2015
Spacious room,good facilities,good security
Old and dirty furniture in the room,air-conditioning is noisy and not functioning properly sometimes. Car park is worst as parking lot is small and the parking system is down all the time during the stay. Check in speed is super slow.

9 Ming T.
May 04, 2015
Room standards, close proximity to a couple of attractions, efficiency of staff
It was great. Spacious and comfy room. Staff were efficient and served all of us with their utmost respect. Will be back for more!

May 04, 2015
Well trained staffs
Staffs, foods, location
We stay in Furama Hotel every times we were in KL. Best stayed ever. Worth for money. Very impressed with the well trained staffs even only cleaner.

9.3 Abu O.
May 03, 2015
good location to the berjaya times square
location, price and room design
Memorable and will visit again

6.7 Lily L.
May 03, 2015
Overall ok
1)Friendly concierge 2)Free shuttle service 3)Very convenient location
Overall is ok, just that the staff at the reception need to provide a much clearer information to the guests. Other than that, the parking area was dark and quiet as there were also no security guard. Hope the hotel management will look into this matter for improvement.