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Recent customer comments

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Very good



based on 13933 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2
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Jan T. from South Africa
Solo travelers
Stayed one night in January 2014
2014 traveller
Size, space.
Better than the other hotel I stayed in! So even though it wasn't all that - it was definitely a decent middle of the road hotel. It's fair value for money.
Reviewed December 29, 2014

Popescu C. from Romania
Couples
Stayed one night in December 2014
Reliable
We got upgraded to a suite, easy to find, close enough to Jalan Alor Food Street
The location is good, 5 min walking to Imbi monorail station, 10 min walking from Jalan Alor, a very lively and delicious food street. We also got a free upgrade from a Superior to Suite, which was huge and comfortable. Didn't get the chanceto use the pool but it looked very nice, we could see it from the room. The only small complaint and not so related with the hotel itself: avoid the mojitos at the Cinnamon Lounge downstairs, they are not so good. All in all, a good experience.
Reviewed December 29, 2014

Phek S. from Singapore
Couples
Stayed one night in December 2014
Nice hotel
Had a nice night view of bejaya times square...location is good...near shopping area
1 night stay...Generally good location...near shopping...and great view...however the wifi is not free...have to pay...It would be great if it were to be included in the hotel rate...
Reviewed December 29, 2014

omar H. from Yemen
Families with young children
Stayed 3 nights in October 2014
good place in KL
location, clean and employees
Reviewed December 29, 2014

Sy C. from Malaysia
Business travelers
Stayed 2 nights in September 2014
good location
good location
Reviewed December 29, 2014

Rubiah S. from Singapore
Couples
Stayed 2 nights in December 2014
Need to refurbish wall paper along corridor
Friendly, Helpful staff and good spread of breakfast
It was a pleasant stay
Reviewed December 29, 2014

Khaeri K. from Singapore
Families with older children
Stayed 3 nights in December 2014
best complimentary
services , meals & facility
very good
Reviewed December 29, 2014

diana Y. from Malaysia
Couples
Stayed one night in December 2014
EXECELLENT
SUPERB
SUPERB
Reviewed December 29, 2014

ruslini S. from Indonesia
Families with older children
Stayed one night in December 2014
Nice hotel, low price, but check-in was too long
Cheap, great food, spacious room
It was nice, staffs were helpful, room was clean and internet was speedy, but airco was not work well at first so we had to call for the engineer
Reviewed December 29, 2014

Tan W. from Singapore
Solo travelers
Stayed 2 nights in December 2014
Good Location
1) Near to nice food shops and Times Square. 2) Good location with parking amentities. 3) Nice staffs at Counter
Pleasant stay at Furama with easy access to wide variety of food, away from Bukit Bintang area but within walking distance if you want to join the maddening crowd at Bukit Bintang.
Reviewed December 28, 2014