Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 13931 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2
Sort by

keat Y.
December 03, 2014
no comment
no comment

wendy L.
December 02, 2014
Annual family visit
location, location, location
It was our third stay and its purely because of the wonderful location and reasonable fees charged for 3 bed room apt. The pool was rather basic and we have never used it

Tee T.
December 02, 2014
Nice & clean
Nice & clean

Thomas S.
December 02, 2014
Out dated big time
Staff...that's pretty much it
Stay was ok, room was very big but need total renovation. Bath room was horrible

December 02, 2014
Hospitality Staff
Hospitality staff, big room, location
Pro: Polite and hospitality staff. Big and comfortable room. Location - nearby a lot of restaurant, walkS abt 10mins to Time Square. Very fast check-out. Cons: Very slow check-in.

Aisyah H.
December 02, 2014
Furama - Bukit Bintang
Location, Free Wifi, Clean
It was fabulous. Everything was easy and smooth. Staff were nice and friendly. Place was clean and comfortable.

Eng G.
December 02, 2014
Great room at good price
room size, location, staff
my stay was furama has always beena pleasant experience for me the room are always clean n spacious the staff attentive and remembers me which is always a joy to me the location of the hotel is just outside the main bt bintang area which means is near to all the shopping n good food but away form the jam love it and will always come back again

December 01, 2014
Comfortable Stay
location, clean rooms, good breakfast
Very pleasant stay, excellent housekeeping staff for level 15.

Granville M.
December 01, 2014
Poor choice of Hotel
Not good at all. I am mystified how this hotel can rate so highly. Dirty carpets throughout the hotel and room. Dirty furnishings. Breakfast reminded me of an army mess hall. Sparse and very poorly laid out. Staff walked around as if in a daze, looking like they did not know what to do next. If you left your table for a second, even with your meal in progress, staff directed other guests to take your table. This happened a good few times around me. I had to invite one guest to join me at my table and this was during his meal!!! It is obviously designed for mass sittings at meals. Lifts were inadequate for the numbers of guests at the hotel. Crowds waiting a very long time for access to lifts (at every floor)and yes, the lift as full as it was, stopped at every floor from level 21 to ground. they were constantly full and became a joke as the door opened at each floor. Obviously a choice of hotel for Arab guests. No next time for me.

Muhd H.
December 01, 2014
Excellence staycation wouldLove to come back...
Clean, Comfortable and Near to Town