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Very good 7.7
Based on 13864 reviews

Recent customer comments

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Very good

based on 13864 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Cecilia T.
May 03, 2016
Stay at Furama KL
Breakfast menu should be changed daily to avoid duplication of items for breakfast though there is variety

Hoori C.
May 03, 2016
Overall good with some areas of improvement
I think overall it was a pleasant stay. Our check-in was swift and we arrived in the wee hours of the morning. We had issues with our room phone as we were not able to dial out. Also had issues with the safe as the buttons were very hard to manage. The room was clean and towels were fresh. Pillows felt sweaty so I got them changed. Hotel staff accommodated to everything swiftly. For me I found the mattress not entirely wow to sleep on when I compare it to my Sealy mattress at home. So I personally found the bed a bit springy and hard. Room was nice and cold so air cons were working well. The rain shower was a great experience as the water flow was decent and as good as my own home. Most hotels have horrible shower systems so I give it 2 thumbs up here. Staff overall are well trained to please the guests. Also breakfast was very decent with enough options for Asian and western palette. Pool is ordinary but I like the fact that the hotel is literally walking distance to Berjaya Times Square. Groceries are available just down the building. Overall very convenient and great staff with good service attitude. It's value for money as anywhere you wish to go from here only costs RM $10-20.

Joan W.
May 03, 2016
Stayed twice here. Good location. Just a street behind time square. Clean and very tidy! Recommended!

Muhammad S.
May 03, 2016
I have all the request the i asked for. Its was awesome

Chin L.
May 03, 2016
great stay
gd location, quiet, helpful staff

abdul R.
May 03, 2016
Good stay and enjoyable. Would stay again soon....
To stay again soon

May 02, 2016
Location, hotel rate and easy access

May 02, 2016
Very near to shopping facilities
A pleasantly located hotel near major shopping malls and it's easy for you to travel around. Hotel's facilities are reasonably good but unfortunately there isn't enough staff to attend to the high demand of guests during breakfast. On the whole the ambience is sufficient for a short stay and be able to go shopping whenever you feel like shopping. 😊

zhi T.
May 02, 2016
Nice and worth
Nice experience staying Furama Hotel

Dony S.
May 02, 2016
A warm welcoming at reception
It is a very good atmosphere to experience when I have just arrived in this hotel. The reception lady is very informative and polite. A warm hospitality in Malay-style. I'd loved to stay in this hotel in the future.